As of now, I’ve been on hold with Linksys for 60 minutes. The most recent change is that the hold music just suddenly disappeared. I fear that I have been disconnected, but I have not yet heard the dread dial tone.
I am losing my patience. My marbles are already gone.
I’ve developed an irritating habit lately of putting people on hold for absolutely no reason at all. Never for more than 30 seconds or so, but I have no idea what makes me do it.
All I want is for my network card to work. That’s all.
Actually, that’s a lie. Mine works fine. I want Miss Creant’s to work, so that she can use her computer instead of mine.
IS THERE NO GOD?
Latest Update:
It was indeed them disconnecting me. I could scream I’m so frustrated.
Fortunately, I can now go have a smoke and a glass of wine. They both make things better. Always better, always better.
My brother stayed on hold on the AOL helplione for 40 minutes and then heard <click> nnnnnnn (dial tone)
Pissed off he was.
Sometimes when you get the dead air, you may be connected to a rep that has their phone muted. I frequently get calls from customers that are cranky about their cell phone bills (no brand names here!), and I usually leave the phone on mute so I can finish a job real quick before starting up the next one. Today… absolute hilarity… customer thinks he’s on hold and nobody’s listening, and I hear:
“grumblegrumbledunno why I hafta keep payin fer this sh**, I don’t get to f*** her anymore…”
I totally lost it. He kept swearing to himself about how his ex’s lawyer shafted him, blah blah blah… and I entertained my department by passing the muted phone around for a minute or two.
Remember folks, when they say your calls may be monitored, they do mean it.