What is the on-hold music like for the company you work for? I currently work in a travel call center. When I have to call our internal help desk and they put me on hold I hear the same music that our callers hear. I swear we only have three songs in the entire loop. One is some Hawaiian-sounding music, presumably to get people “in the mood” to book travel to tropical destinations. The second one is some piano interlude that will put you to sleep if you listen long enough. The third is what I’d call “light jazz”. I’ve only worked here for a couple months and already I’m getting tired of hearing the same songs over and over whenever I have to be put on hold myself.
The company I used to work for had a continuous loop of Stevie Wonder’s “I Just Called To Say I Love You” in muzak form.
It was a fish canning factory. :dubious:
I worked at a company where the on-hold music was just a portable CD player on top of the phone cabinet, set to play a whole disk and repeat. But the combination to the lock on the server room door was something of an open secret, so lots of people could get in and change disks. We did. Had some good stuff playing on occasion, but we knew we couldn’t push it too far or they’d go to something we couldn’t mess with. Had some They Might Be Giants (their first two, possibly three, CD’s were on at some point), Paul Simon’s Graceland was popular, Harry Belafonte at Carnegie Hall (the two-CD version) was around, and I had The Carl Stalling Project on at least once.
If I may add a question to the thread, what music would you put on that’s good, shows some talent and originality, but isn’t entirely inappropriate for a business?
Where I work, it’s whatever is playing on the classical music station at the moment.
It’s a college campus. Sometimes there is music, but mostly it’s advertising for upcoming events at the college theatre, or exhortations to prospective students.
I set up our music on hold system at the office. Being a musician type I can’t stand musak versions of songs. I think musak musicians should be sent to re-education camps.
I’ve noticed most on-hold music sounds like crap because it’s being played through little tinny telephone handset speakers.
I decided to play several hours of Duke Ellington. It sounds great through the little speakers and people really seem to enjoy it. We’ve had many people comment on how they don’t mind being put on hold. 