If You're Going To Sell Something On Ebay, It Would Be Best If You Could Read

The BBQ Pit
1

Okay, so I bought these.
This is the description.

Now that’s all well and good, except that when I received said purchases, they were in fact a Size 6, and measured **24cm ** toes to heel, and 28cm under the arch. They are not “wide toe style” at all. Now, maybe I should’ve emailed him for specifics, but he gave all the specifics I needed. But unfortunately all the ones that mattered were all false. [and he also couldn’t count the number of eyelets or lacing hoops either. But that’s irrelevant]
So of course, I write a sternly worded email stating as such. His reply came as follows;

(bolding mine)
Uhh, try it’s written on the sole of the shoe fuck.

If you don’t know what Wide Toe is, then don’t advertise by saying that, hmmm? And if by wide toe you mean that the toes are narrower than the width for your “toe second knuckles” (sorry don’t know what you’re supposed to call them), then they are wide toe!

Yeh, if by clear you mean false. What was I supposed to say, “oh, hey I was just wondering if the boots you’re advertising are in fact a size 6 and not a size 9 as stated?”
So pissed off right now. :mad: I wrote one back but he hasn’t responded yet.
On a side note, Damn you regular tampons!
(I do admit to taking some responsibility, but that only makes me slightly less pissed off.)

2

Will he refund your money if you send them back? I know would in that case had a made such a huge mistake.

Well, buyer beware and all that, specially in Ebay.

3

He says;

4

You should have emailed him beforehand and asked if they were really size 9.

And while you were at you should have asked him if they really weren’t a pair of gloves. Or a matching hat and a scarf, or a couple of potted plants, or two dead wallabies.

If you aren’t going to ask these questions then you deserve all you get! He ain’t a fashon expert you know! Read the small print!

5

I hope you’re going to give him crushingly negative feedback.

In fact, why not copy & paste the OP and his replies to you into the feedback form.

What a wanker.

6

FWIW, Ebay has a grievance procedure/fraud protection program, which would be a good idea for you to investigate. There is a specific category for “paid but received a significantly misrepresented item”. Sounds like your situation would fit in that category for sure! Good luck!

7

Is this some sub-genre of porn that I am unfamiliar with?

8

Cute boots. My size, too. I’d take 'em off your hands, but I kinda think you paid too much.

9

A comparison of your description of the item and the actual auction description leaves me no doubt that the seller was misrepresenting the boots.

Before the auction is deleted from the site, capture a copy of the page so you can present evidence to eBay’s SafeHarbor about this transaction. Just the threat of involving them might pressure the seller to refund your money. (To capture a website image - pictures, text, links, and all - using Internet Exploder, go to the top of the browser and click File then Save as… and when the Save Web Page dialog box comes up, be sure that Web page, complete shows up in the “Save as type” box.)

Also, I notice that the seller has already left you good feedback for your prompt payment. This is a good thing, because now you are free to leave him a negative for his shady dealing without the fear of a “retaliatory negative” being left for you. A negative for you right now would be terrible for your percentage and your count since your numbers are so small right now. Give him every opportunity to fix the problem, but if you get no satisfaction by all means leave that negative.

10

I’ve never used it myself, but i’ve read reports that say that eBay’s grievance procedure sucks. Can anyone here confirm or deny that?

Really? $42 Australian is about $30 US. Seems pretty good to me, but then again, i don’t really know boot prices, especially second-hand women’s boots.

11

I was going to suggest contacting the second highest bidder, but then I realised that they would also have assumed that the boots were a size 9 based on the fact that the seller stated they were a size 9. :rolleyes: Sellers like that are the reason that I get bidders asking me questions like “I know you’ve said that the garment is in excellent condition, but is it really?”

And just as an aside, I’m sick of sellers who whine about how buyers got items at a bargain price and use it to justify inflated shipping, shoddy service or a huge, undisclosed flaw in the item. If you aren’t prepared to sell at that price, then start your bidding higher!

To recoup some of your money you could re-list the shoes on eBay. As for negative feedback, might I suggest something along these lines (not sure about the word count though):

Boots 3 sizes SMALLER than stated. Seller refused refund - said was my responsibility!

12

Is it possible the seller read the size wrong? Possibly upside down? Depending on the type, a 6 can look very similar to a 9.

13

I don’t think that would explain why everything else was wrong, too.

14

Don’t forget, the OP is in Australia - all the numbers would be upside down :smiley:

15

Yeah, but the seller was also in Australia, so they should see the numbers the same. :slight_smile:

16

I’ve been buying and selling on eBay for about 5 years now, and only occassionally have had a dud (although deadbeat bidders have increased, grrr).

The one and only time I tried to go through the grievance procedure, it was pretty awful. I buy a lot of 60s music magazines, and it’s hard to find them without things clipped out, pages missing, cos people long ago removed the pin ups, etc.

Anyway, this one seller listed quite a number of Dutch pop music magazines from the 60s, and always claimed they were pristine, intact, lovely to behold, etc., and one came up with a smashing cover of a favourite muso, a magazine that is actually difficult to find.

My winning bid was about $40, shipping to the States about $7 – so not really inexpensive, but it was a fragile magazine, and, gosh, the seller said it was in mint condition. :rolleyes: cos you know where this is going.

Not only did he royally screw up the address (fortunately I was in a small enough town that the mailcarrier recognised my name, and the postale code was correct, and that’s about it), but he simply put it in a paper envelope which didn’t offer much protection.

The magazine itself was scuffed up (age, not transit), the staples holding it together rusted and pulled out of shape cos the centre pin ups had been long removed, pages were clipped, and whole items cut out – including the item on the guy who was the reason I bought the flipping magazine! >:(

I had checked the seller’s feedback, and it was excellent – but about the time I got this magazine, he was starting to get a boatload of negs for everything I described (which hadn’t been there by the time I bid and one; I guess he got a duff load of mags).

Up until this point, he was sweet as pie in corro; when I wrote to him asking for a refund, and saying how awful the magazine was, silence. I sent (and documented) several emails. Nothing. So I went through the grievance procedure, and explained my side very carefully, provided full documentation, and explained that I had tried to contact the guy for a refund, but he never responded.

EBay has a form where you can see both sides of the argument, and you are allowed to comment on each other’s ‘testimony.’

He came back at me, told eBay I was a known liar, thief, and fraudster, that I had damaged the magazine myself, that I had never contacted him, etc etc etc.

EBay’s ultimate decision was that they just couldn’t decide who was telling the truth (he had no documention against all of mine, and he wrote using very abusive language against my calm and to-the-facts. I also had 100% positive feedback against him racking up negatives), and told us to sort it out for ourselves.

Gah!

Eventually, he was thrown off eBay (but later reinstated), but I have to admit I was absolutely livid at the nasty comments he wrote about me, even with the documentation in front of him.

But this was the only confrontational nasty I’ve had so far in 5 years (outside of the slacker buyers, and even they are in the minority.) And I learnt my lesson as this was early on in my buying – always check with sellers, ask questions, check feedbacks, etc.

17

What? The ONLY responsibilty you have when buying on eBay is to use a credit card. This way if a seller pulls a fast one you can get your money back. How did you pay? Please say you used a credit card.

The seller listed and described his item, the item he sent you was different. His problem…

unless you paid with cash, money order or a check, then it’s your problem.

The threat of a chargeback does wonders for a seller’s ability to compromise.

eBay’s " grievance procedure" is a waste of time. It’ll cost you twenty bucks for eBay to tell you to “work it out”. eBay has NO power to force a refund, he MAY get a warning, but don’t count it on…as long as he gives eBay a cut of the money he stole from you, they’ll be cool with him.

Always use a credit card.

18

They say
TONY BIANCO
6
No mistaking it.

You don’t have to be a fashion expert to read. And he still insists that his measurements are correct and that they’re a size 9.

Yeh well you’re measurements are wrong! And if you put them beside size 9 boots you would’ve realised, THEY AREN’T SIZE 9! Size 9 boots are an inch longer.

Which proves my point, that even after people realised them, he still can’t read or use a measuring tape! So emailing him wouldn’t have changed a thing.

I don’t have one, I used my debit card. :frowning:

19

So that even after people emailed him. :smack:

20

How about letting the dopers write the negative feedback?

Lieu, or Maud’dib would be perfect.