I remember seeing this story over the weekend, and it just goes to show how awful a lot of mainstream acts can be towards their fans.
I have been to probably 150 or so concerts, and I have paid extra exactly once to meet the musicians back stage, but considering I got a signed poster and was able to split the cost such it only worked out to about $20 and I was meeting Joe Satriani, Steve Vai, and Yngwie Malmsteen (all the stories about what a douche Yngwie is are true, Satch and Vai were really cool guys though), so I was okay with it.
Other than that, I’ve never paid a cent above ticket price to meet any musicians. In fact, even ones that have meet and greets organized by the venue and/or label will still usually come out and mingle with the fans. And, frankly, musicians that actively want to mingle end up being much more interesting experiences. If you do the whole meet and greet thing, you pay the money, you get to say hi, maybe have them sign something, then get a photo and move on. When they mingle, you can still do all of that, but you can just plain have a regular conversation with them. And, quite frankly, it’s a lot more interesting to relate to them as human beings than as musician/fanboy.
As a result, I’ve met many of my favorite musicians, and some I’ve even had lengthy conversations with. I have some distinct memories of just hanging out after a show and hearing funny touring stories or, especially for non-American bands touring the US, hearing about how it is back home or some of the things they find interesting about seeing the US. Hell, one band actually hung out and just chatted with me and one or two other people for about 3 hours after a show, if they hadn’t already been one of my favorites, it’s exactly that sort of experience that would have made them so. And besides that, I’ve had more than a few hour long or so conversations.
So, yeah, I will NEVER pay for a meet and greet again, much less as much as $400. If I get a chance to say hi and maybe get a picture, cool, if we can have a good conversation, awesome. But paying just to say hi and learning nothing about them and not even getting to shake their hand? Pass.