I bought a new laptop last month. It came with all sorts of programs installed. Free trial of this, free that. I re-upped the Norton, and the Spywareblaster, but the 30 day “free” trial of Acrobat Pro has just pissed me off!
It expires, and I can’t view any more PDFs. I’ve already installed the Firefox extension to read these docs. All I want to do is be able to view them.
But no, since I have “pro” on this PC, I’m boned if I don’t pay.
It’s not free if, once it expires, it forces you to pay in order to use a service that the company gives away free to everyone that doesn’t have the trial pre-loaded.
If I give you a free sample of cake, and afterwards tell you it’s poisoned and you need to buy the antidote, it’s fair to use the irony quotes around “free”. In the same way, they (if it’s like the OP says) have poisoned his computer so that it will no longer perform a task every computer can do. And they are charging him for the antidote.
Whoa, that’s rough. Seems like what’s happening here is that the “trial” AdobePro like many other programs is boobytrapped so that you cannot keep running trial after trial, BUT, as Khadaji discovered, it turns out that it does not recognize the PDF *reader * as having an independent existence.
I too found this annoying with my new laptop, but it was resolved by uninstalling the Pro and installing the free Reader. Also, a plug for PDF995, the sponsored version does most of what Pro does for free.
Slight hijack - actually, I found the staff at Adobe customer service to be the best customer service I have ever had in my life. I bought the Adobe Creative Suite a few years back and at some point, I screwed up the software, big time. Totally my fault.
I called Adobe and that first day, one guy stayed on the phone with me for hours trying to help me re-install everything. There was still a major glitch of some kind on my computer and we were only able to get it partially working. The next day, he called back and spent another couple of hours until we finally got everything back to normal again. And on the third day, he called just to make sure everything was still working ok.
Sorry to hear of your problem, but seriously - Adobe Customer Service rocks!