I guess this is sort of a public service announcement. It’s probably lame and yet I can’t help myself. (TL,DR, skip if you were hoping for something interesting, etc).
My friend owns a small business. He is looking to hire a receptionist/secretary for his business and has enlisted my assistance in choosing because I’ve done this before and he hasn’t. So, he and I very carefully go over what his job needs are, what sort of compensation package he’s wanting to offer, and what his ideal candidate looks like.
We’ve determined that ‘Ideal Candidate’ is either a young gal with limited experience, just out of secretarial college (yah, I know that’s not what they call it anymore, but you all know what I mean) or an older lady with lots of experience who’s looking to wind down her working career.
We were VERY clear about the job requirements when drafting the add: Secretarial diploma or appropriate experience, ability to use the Microsoft suite of products, webpage experience, filing experience, excellent command of written and spoken english and a pleasant demeanor and phone voice.
Friend prepared the ad and submitted it to the Government of Canada’s Job Bank as well as Bow Valley College (the local place that trains folks in admin stuff). He got about 150 applications on the first day. Holy shit, says I - you’ll have loads of people to choose from!! Well, not quite - what follows is a (non-exhaustive) list of things NOT to do when applying for an admin job - or any job for that matter.
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If a good command of written english is right in the job qualifications section, don’t submit a resume and cover letter full of errors. Have someone proof it if necessary, but just don’t do this.
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Make sure if you’re going to list the name of the firm you’re applying to in your letter or resume that you actually put the correct name in there. Yes, I get that you’re applying to a bunch of places but an admin job requires good attention to detail - calling the place the wrong name gets you in the ‘no’ pile. Ditto for calling my friend by the wrong name. His contact info is right in the frikin’ ad.
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Don’t detail all the ways that the company you’re applying to can help you in your career - they don’t care. Honestly, what YOU can do for the company is really the only thing we’re interested in.
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Don’t use yummymummy as your contact e-mail address and if you must don’t put hootchie shots of yourself in little-no clothing drinking, partying and barfing on your friends all over your facebook page and forget to change the settings to ‘Private’, 'cus we did go look. Seriously - girl had reasonable education and experience but she now has a HUGE red flag next to her name due to her total lack of judgement. If my friend decides he’s had enough of the interviewing thing, she will be getting the axe.
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You do not have a CV. You have a resume. If you do have a CV, you’re not the person we’re looking for. When you constantly refer to your CV in your e-mail, cover letter and…resume, you make yourself look dumb, not smart.
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Let’s save us all some time - if you have NONE of the qualifications listed in the add, please don’t apply. Just don’t. This is not one of those ‘I have no experience but this great education but no one will hire me!’ things. Three people on the short list of interviews have nothing other than retail experience, but they went to secretarial school. Currently these three are the top job contenders.
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Let me repeat that last one - yes, the economy sucks. Yes, it’s hard to find a job. Yes, people are getting desperate, but for fuck’s sake - do you not get that EVERY sector is having the same issues? Working a series of jobs for 2 or 3 months at various fast food places and gas stations for the past 7 years does not make you an ideal candidate for my admin job. It makes you a pain in my ass. If you seriously want to get work as an admin, go to admin school. Based on the number of adds I see for these schools during the day, it seems that there are quite a few to choose from.
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Let me repeat that last one, one final time. Your lack of a job is not my friggin’ problem - quit making it mine! Jesus - 150 resumes, and at least 100 of them are total garbage. Errors throughout. No education or experience. None of the skills required for the job. Look, we have people applying for 3 provinces away who are willing to move here for this position - if you can’t read an add and proof read your resume then you don’t deserve to be employed.
And now, before anyone bothers to say it - yes, I’m the evil HR drone that’s incompetent, obnoxious, out to screw someone’s life over. I threw the applications in the air and decided to interview the ones that landed face up on the carpet. I didn’t even read them. In fact, I’m actually a key word scanning bot that just searched the applications for things like ‘team player’ and ‘good atenten to detaile’.
Oh wait, actually I’m not. I’m the person who worked with the company owner to get the compensation package together to include things like health care, and a wardrobe allowance, and an education package along with a very competitive starting wage in order to attract a high quality of candidate. I’m the person who poured over 150 applications, overlooking small errors in cover letters and resumes because I KNOW that people are applying for 40 or 50 or 60 jobs and sometimes things get missed. I’m the person who will help the owner select the right person for the job, and guess what - if you can’t do the stuff I listed, ITS NOT YOU. No one owes you a job. No one.
And so we’re clear - I reviewed ALL of the applications. If you get no reply back, it’s because you’re application sucked and you wasted my time. I will not be wasting more of it to tell you so.
FWIW, my friend has a pool of about 30 people on the ‘short list’ - 11 on the ‘interview first’ list, so I’m not complaining about a lack of good applicants - there are lots. I’m complaining about a glut of crappy applicants.