Why it is to the caller’s own personal advantage to leave details.
Maybe, “The more you tell me about why you’re calling, the faster I will return your call.”
My greeting is “Hi. This is Doug. Please leave a message.”
When I leave a message, I speak slowly and purposely and repeat my contact information twice.
I HATE having to replay voicemails 2 or 3 times to write everything down.
Apple plug; their voice to text is excellent. I haven’t listened to a voicemail in a year or so.
Android phone.
Snipped
Yep, this. I spend a lot of my time on the phone, working with specific technical products. I also know the phonetic alphabet. Your experience above seems to be common, I’m shocked at the number of people who are almost offended when I use it because they think I’m being purposely obtuse.
My solution is to start with “OK, I’m going to use the phonetic alphabet, are you OK with that?”
Weirdly, 95% people like phonetic spelling, but only if you’re using a more colloquial alphabet. If you say ‘“B” as in Boy,’ everyone gets you.