I’m trying to configure my email settings on my iPhone so I can receive my corporate email on my phone, but I am not having any luck. Here’s what I have done already:
-Tried the iPhone email setup using the Microsoft Exchange option. Input relevant data, told that I cannot connect to server.
-Changed the server location repeatedly as instructed in this blog entry. None of the setups using my company name worked.
-Contacted IT helpdesk to obtain server name: they have no familiarity with iPhones or server names, saying they are only trained to support Blackberry and the BB network.
I have heard of other people in my position having their work email pushed to their iPhone. Unfortunately I cannot contact any of those people at the moment.
If someone has any experience doing this, I can PM you the access location where I obtain my webmail, I’d rather not post it here.
I believe your company must install an update called the MSFT to get exchange mobile connectivity (at least in Exchange 2003) and enable it before it works. If its a BB only network then they probably havent installed and enabled it. Or you may be on an unsupported Exchange server like 5.5 or 2000.
Im mostly a BB guy, but this is what I read about when we were considering windows mobile. iPhone just uses the same protocol windows mobile uses.
I am doing this via Outlook Web Access. The OWA URL goes where the server name should be. As I click through the rest of the settings they look pretty standard - asks for your domain name, user name, password, whether or not to use SSL, which of your folders should be pushed, etc.
OWA only works if the server is set up for it. Is the server OWA-enabled? Note that a sensible company will be using a separate server from the internal one because the OWA server will be outside the firewall in a DMZ.
A truly sensible company will have an employee access link on the home page.
Your server must be Exchange 2003 or newer, with ActiveSync installed and activated. Alas, my company has chosen not to enable ActiveSync, and thus I must use IMAP to access my Exchange mail, and I sync my notes, calendars, and contacts via iTunes. Someday we’ll upgrade, I hope!
So, configure an IMAP account, and this is how you get your server settings: In Outlook, go to Tools -> Email Accounts…, View or change existing e-mail accounts (radio button), Next, and then double click your Microsoft Echange Server, and you’ll see your server there. Even though my OWA is a simple address, the actual server address is much more complex. If you see your user name formated, that’s probably not correct. Use your normal email address, not the formatted user name when setting up IMAP.