Two days ago, my photo album web page was up and running. Today…“The page you requested was not found in AOL Hometown.” But…I never registered it with AOL Hometown in the first place! Nor did I register my main page, which is still up. Thank God.
I went to the upload site where all the files for the page are kept and…POOF! They’re gone! “Cannot find file for muhcavity/html.” AHHH! Then it sends me to my supposed upload site–and it’s empty! All the pictures, all the .gifs, all the text–gone! Arrrrgggghhh!
But only adding to the ARGHs are the AOL Techs. One (online tech) said to go to Hometown AOL and ask them. I did. Useless. First of all, I never registered there, so they would have no record of me and my question doesn’t directly pertain to them. Second, they have no help there! It’s the friggin’ FAQ and a mostly irrelevant message board! No chat, no Email, no phone number. YARGH!
So I call the AOL Tech. You know, there’s a great .wav out there for AOL techs–it’s some cartoon character saying, “Der, duh, doy, duh-her, da-ee, der, dum…” (I’ve lost it–if anyone has it, please send it on!) Yep, that’s who I talked to.
He said to go to AOL Hometown, “They have a FAQ that addresses this question.”
Me: “No, they don’t. Their FAQ says: ‘Why isn’t my web page showing? Because it takes 24 hours for a newly registered Hometown page to show.’ That does not address my question, as the page wasn’t recently, or ever, registered.”
Him: “Um…let me go ask my supervisor, even though I think I know what he’s going to tell me [implying the now beaten-into-the-ground “Go to keyword Hometown” answer].”
I listen to lame Muzak for a few minutes.
Him: “Okay, he says to go to Keyword PPHelp.”
Me: “What’s that?”
Him: “I’m not…um…let me pull it up just to make sure. (Pause) Okay, it talks about web page publishing help.”
Me: “And this is the AOL Publisher, but not Hometown, right?”
Him: “Um…yeah. Yeah.” [Smile and nod, smile and nod tone…]
Me: :::pounding head with phone:::
So now my web page is gone, and I have no idea why…except that AOL SUCKS!
pant pant pant
Feeling a little better now.
“My cat’s breath smells like cat food.” --Ralph Wiggum, hero and icon