Well, ever since the big move to Montana, I’ve been having trouble with my e-mail. I can download e-mail fine, but I can’t send it from Outlook.
It seems FTP is slower than dirt, but I can still surf the web and download other things easily.
Is this something in particular with Outlook? I ask because it seems to forget my organizational rules from time to time (i.e. my mailing list e-mails keep getting put into my “Inbox” for no reason, and I have to manually drag and drop them over).
I’ve known for awhile that the password function is nixed (answered in a previous thread of mine). So what gives? Am I working with a swiss-cheese version of Outlook?
Details: Running MS Outlook 2002 SP-1, on Windows XP Home Version
Tripler
Yeah, it took me 8 months to finally get ticked off enough. . .
Sounds like you’re trying to use a non-approved SMTP server.
Usually the SMTP server for sending is linked to your ISP - so if you’ve changed ISP, you’ll need to use a different SMTP.
This is to prevent any old spammer using the SMTP server of a given ISP. Sometimes it’s linked to IP address (yours appears to be) and sometimes you have to authenticate first by checking for mail with a valid password.
I agree - it’s the SMTP settings in Outlook. There are separate settings for incoming mail, which is usually POP3, and for outbound mail, which is SMTP. You’ve set up incoming correctly, but your outbound is probably still set for your old ISP. Outlook tries to contact your old ISP to send the mail, and your old ISP says “Hey, you’re not coming in through one of our access points, so I’m not falling for this trick which is used by spammers.”
I just switched ISP’s and had to deal with this briefly, it was all a matter of getting my settings right. The main thing is my new ISP won’t let me send using the SMTP server from my old ISP. They did let me get incoming mail from the pop3 server of my old ISP so I could check my old E-mail addresses until I informed everyone of my change of e-mail. I had to set up new accounts in outlook for each E-mail address I now have with the new ISP and I had to be sure that my main account with the new ISP was set as the default account that would be used when sending messages. Depending on your ISP you might have to have the “my server requires authentication” box checked. There should be a help page somewhere at your new ISP’s support site that tells you what all needs to be checked or most ISP’s will have a phone number to call to help you set things up.
Well, I thank you all for narrowing it down specifically for me.
However, I have no idea who my ISP is at this point. I’m in an apartment building, and the entire building is subcontracted out to Dish Network for TV and some local podunk ISP for in-home cable-speed satellite internet.
I just placed a call to the TV/Internet hookup folks, and hopefully they’ll walk me through something. I’ll letcha know what happens.
Thanks guys!
Tripler
Serves me right for using my old ISP in Minot, ND. :rolleyes:
I think this is backwards - your old ISP won’t let anyone send mail from their mail server, if they’re not accessing through one of that company’s own access points. See, your old ISP knows the IP addresses that it owns and assigns to you, and if someone at another IP address tries to access their server to send SMTP mail, it recognizes that as a spammer’s trick and refuses.
Sounds like a great opportunity to knock on a few doors and get to know people! As others have said, going in to your account settins in Outlook and changing the SMTP server from smtp.oldisp.com to smtp.newisp.com should do the trick. Just ask a neighbor and you should be golden!