Funny, this came up… I just hired a guy with a nosering and another one with dreadlocks. I have not asked either of them to alter their appearance in any way.
First, this is a very conservative company. There is a dress code; however, jewelry and hair styles are not addressed in the dress code. The spirit of the dress code, which is “business casual” is to keep people dressed comfortably (it’s mighty hot down he-ah) without looking like they are going to a backyard barbecue. The idea is to overall, dress professionally. That said…
The nose ring issue came up. I did not bring it up. The candidate did not bring it up. When he came in as a finalist for a group interview, one of my staff brought it up. I explained that there is nothing in writing, vis a vis formal policies, that makes the nose ring a no no. I do not believe in unwritten rules. (When they write 'em down, then I’ll conform.) This person was hired to be a copywriter and editor. He has zero contact with our customers, the general public and only phone contact with clients. He is very well qualified, articulate, experienced and an outstanding writer and editor. Same story with Dreadlock Guy.
I hired him because he was the best candidate who demonstrated he could do the job well. I gave him no hassle about whatever he wants to pierce. I did warn him that other, more conservative managers may say something to him or go to HR about him. I asked him to bring those issues directly to me and I will defend his right to wear whatever jewelry he wants. I did ask him to remove the nose ring (not the three earrings) if he has a meeting scheduled with a client (which will happen occasionally).
He told us he wore the nose ring to the intervew to be honest and up front – it’s a part of his personality and he wanted me to know from the start, that this is part of the whole package. He also said if it came down to either he takes the nose ring out or he doesn’t get the job, he’d be happy to remove it. That was enough for me. Note he was dressed in a jacket and tie, nice shoes, pressed pants. In fact, he was the most professionally dressed of all the candidates I interviewed (9 people, about half men, half women) I viewed wearing a nose ring to an interview as act of courage – this is a person who is not afraid to stand up and be noticed for who he is. That is the kind of guy I need to send in to my clients to argue or defend an advertising concept, a design, a campaign, whatever. It also means he’s a risk-taker, because it really was a gamble. I could have been one of those conservative, stuffy managers who saw the nose ring, jumped to conclusions, made sweeping generalizations and never saw the guy again. Instead, I tried to see past the nose ring to the qualifications and found myself an outstanding addition to my team.
I manage a group of artists and writers. We are the company’s creative team and are therefore, not only are we considered just corporate background noise, but are also expected to behave somewhat eccentrically. Other managers ask me all the time, “How do you do it? You have an award winning team, but artsy types are so difficult to manage!” (Which is extremely offensive to me since I’m one of those “difficult, sensitive” writers!)
I allow them to express themselves and show their personalities, through their hairstyles, choices of jewelry, clothing and by decorating their cubicles any way they want to. I do not get all hung up on the (written down) rules and enforce the policies with an iron fist. In return, my staff is responsible, hard working, and a truly self-directed work team. They do a great job because I give them the freedom and flexibility and therefore, I am creating and maintaining a creative work environment. They all get paid to be as creative as possible. If letting one guy keep his nose ring helps my department win more awards for our advertising campaigns… then I just don’t care where he keeps his jewelry.