by UI automation I mean a browser that would automatically perform actions imitating a human user. So, e.g. if a certain action takes 6 clicks and 40 seconds, such automation would reduce it to 2 clicks and 10 seconds. Plus, since several browser windows night be (logically, not visually) open at the same time, the user could do new actions while old ones were being completed. From user standpoint the amount of stuff that’s being displayed on browser screen would depend on what is the optimal amount of stuff to display - from the entire original interface to a pared down web interface to just a few text messages about what has just happened. Browser interfaces are in reality as malleable as Terminator 2, even though people making money from online ads would wish us to think otherwise.
Of course, potential next step might be to start building a SaaS backend to these browser automation wrappers in order to store additional data that does not get currently stored in the underlying system. But that’s getting ahead of ourselves.
Now, presumably a truly good enterprise system would either come already sufficiently usable to avoid need for such mechanical speedups or else would have support for easy backend customization. But, seeing how the world is imperfect and each imperfection just might turn out to be an unfilled market niche, I am wondering if there are systems out there right now that combine sufficiently poor usability, complex or exorbitantly expensive backend customization and big enough maintenance budgets to make their users potential customers for such automation wrapper solutions.