Are You getting frustrated by errors at self checkout?

In My Humble Opinion
81

If I only have a few standard items I will use self check-out.

I seldom use it for a few reasons:

If I am buying beer, as I usually am, the process comes to a halt while some checker, from somewhere, gets there to enter an over-ride code. My driver’s license has a fucking bar code on it! It has been used to verify my age at several venues, but not the grocery store! Some 16 year old kid might have my license and buy beer with it? So I stand and wait for the roaming checker to get around to unlocking this wonderful, time saving device. Fuck that.

My other issue is with produce. When the AI becomes smart enough to recognize the produce I will use self check-out. Potatoes do not come with a little number sticker on them. There are large baking russets, Finnish, red, yellow, and I don’t know how may more. I am not learning the codes and I am not looking them up in the handy book, because the book usually is not updated. Same with a bag of wet celery or any other unpackaged produce. I am not working here and I am not learning how to do your job. Make it easy for me and I will use it. The technology is currently too dumb.

So I wheel my cart with 45 items into the 15 items or less lane, which is often the only other one open, and they will take care of it. Sometimes a clerk will say “I can help you over here” and move my cart to the self check out. Then they get to scan and check everything while I just stand there same as at an actual register.

Want me to use that shit? Make it smarter. I am not taking extra steps to help Safeway’s bottom line.

82

Agreed. These stores want to make it more inconvenient for the customer and then when the customer goes to Amazon, these same stores whine and want tax protection from the state and further complain that nobody supports “local businesses” anymore.

83

If they really want to bring in customers they should bring back the liquor counter which was the early version of the express lane.

Of course for me that would be irrelevant now that I live in a a state where supermarkets can’t sell liquor.

Sent from my SM-G950U using Tapatalk

84

I’m fairly certain, in that these are businesses, that their purpose is not to make it more inconvenient for the customer. They want to save on cost of operations for themselves without losing customers. Some are more successful than others. I rather agree with **Dallas Jones’ **remarks about Safeway, and that is one of the reasons I have switched to Lucky most of the time.

85

I love self-checkout, and will only use regular checkout if there’s no one in line ahead of me.
Because I invariably get the line where a customer will whip out a wad of coupons, half of which are expired, another 1/4 are in-store-only coupons for other chains, and the dip-shit customer will insist (to the point of a hissy-fit) that this store must honor their competitor’s in-store-only coupons. The final 1/4 of their coupons are for different brands, sizes, or categories of similar products, like a coupon for a 12 oz. package of…stuff, but the customer has the 8 oz. package; a 2-for-1 coupon for chicken noodle soup, but the fucktard has two cans of tomato soup.

Or someone whips out their checkbook. :smack:

I’ll put up with the occasional scan-error, and pre-plan my bagging as best as I can so I don’t disturb the machine, and pick a self-checkout station right next to the attendant if I’m buying alcohol.