I have just had the displeasure of phoning my tax-return assessment through to an automated ‘voice-activated’ centre run by the Aussie Taxation Office. It’s the first time they have offered this service, and I expected it to make life tres grouse easier than filing a lodgement online or via the post.
I fort I talked kinda like a normal yob and all ya know, but turns out I am utterly indecipherable on the telemaphone.
“Are you eligible to lodge a phone-return?” was the first question.
When I answered, “Yes”, and the robotic sheila on the other end replied that, “I’m sorry, it seems like you are having trouble giving us an answer” (or summat to that effect), I should’ve given up there and then and sent the return in by mail. :rolleyes:
But I persisted. And it got worse.
Every. Single. Bloody. Question. that required a yes or no answer got the same delayed and repeated response. It seemed to be alright when I was rattling off salary and deduction figures and stuff, but as soon as it got to a simple question, the system floundered. I nearly shoved the phone right out the window in desperation.
Actually, the miaowing moggie was closer and I nearly shoved the phone up HER bum, but I thought it was unfair to sool the tax-department onto an innocent cat. Mind you, I bet you the sounds emanating out of her rectum would have made more sense to this stupid freaking phone system.