It’s a new device (week or so). Has been working well. Only unusual circumstance is I forgot to charge it Thursday night and it was down to one red battery bar yesterday. But I popped it on the USB charger at work and it was up to all bars on the battery when I got ready to leave. But I noticed it had SOS for signal strength, which usually means (a) needs a reboot or (b) loose SIM card. Well, I tried (a) by taking the battery out and putting back in. And it was and has been dead ever since.
I mean dead – when I Google some form of “dead Blackberry” I see stories of “oh the red light’s glowing but nothing else” or “I have a white screen.” Here, there is zero sign of life. No red light, no failed attempt to boot. I have removed and reinserted the battery a dozen times and the SIM card half that many. Nothing. I tried charging overnight – no light to evidence that anything was going on.
Once before I had a totally dead BB and the IT guy gave me the highly technical advice that amounted to “take the battery out and let the device rest for awhile.” I did, waited thirty minutes, and lo and behold, it booted when I reinserted it. But even this black magic is not working here.
Any suggestions or am I stuck waiting till Monday?
Sometimes battery indicators are not really helpfull. If something is wrong with the battery, it could read full charge, and then lose its charge very quickly.
If complex electronics fail due to hardware defects they often fail very early, however, the majority of the time a scenario like yours is battery/charger related. Batteries can fail catastrophically just like more complex hardware. See if you can beg or borrow a working battery to test the unit with.
This. I’ve seen phones that just won’t power on from a fully charged battery and yet when you throw a different battery in they fire right up. Take the phone and the battery back to where you bought it and ask them to do a warranty swap on the battery–it’s covered under the manufacturer’s warranty.