Bought a Kindle 2 in the last 30 days? You may have $60 coming to you.

Miscellaneous and Personal Stuff I Must Share
1

Amazon recently dropped the price of its smaller (six-inch) Kindle from $359 to $299. If you paid the higher price within the last 30 days, you may be entitled to a refund of the $60 difference. The refund is not automatic; you have to request it. I got in just under the wire, because my Kindle shipped about 28 days before the price decrease. I requested my refund yesterday by e-mail and it was confirmed today.

Here’s how: Sign into your Amazon account, click on “help” then on “contact us” then select the order that includes the Kindle, then click on “e-mail” and send an e-mail to customer service requesting a partial refund.

A post on another message board I saw yesterday speaks of a $40 partial refund. I don’t know why. Amazon gave me the full $60 difference.

Amazon has long had a 30 day price guarantee. If the price of anything you order from Amazon itself (not its merchants) drops within 30 days of shipping, you’re entitled to the difference. It’s not exactly a state secret, but they have never advertised the fact either. It’s a lot more convenient than physically returning the item for a full refund and then buying it again at the lower price, which is what I would be tempted to try if not for the partial refund.

2

Woo, thanks!

I just bought my dad a Kindle for his birthday last month and noticed that the price had changed recently, but I figured I was SOL. I did as you mentioned and just got a reply back saying they’re refunding me $60. :slight_smile:

3

Watch out, the refund may only be for the Kindle.

Up until last September, they had language on their website (in the fine print somewhere) that said they would honor a 30-day post-order price drop. They don’t mention it anymore, and in fact many people have reported that their refunds have been denied: http://www.kalyansuman.com/2008/08/amazon-cancels-30-days-price-match.html

4

Thanks for the heads up! Mrs. Dragon gave me a Kindle2 for my (shudder) 50th bday a few weeks ago; We made the 30-day refund window with 3 days to spare, and got a $60 refund! Thanks again, Bibliophage!

5

Thanks for the head’s up!