Are there any software test tools I can use to test my cable modem and router?
My broadband connection sucks. I’m lucky to achieve a 1 MB download speed in the wee small hours of the morning while the rest of the neighborhood sleeps. My connection regularly locks up with ordinary download request for web pages. Hell, trying to bring up the CNN home page means 30-45 seconds!
It’s often 500 kb speeds at best (and all to often less than that), despite by broadband supplier claiming such features as “Powerboost” and regular advertised speeds up to 6 MB. I’ve gone the rounds with my broadband supplier who says everything is fine on their end. I just can’t see paying for a service call for them to run diagnostics that I should be able to do at home.
I’ve run three different routers all to no avail and have to consider getting a new modem. But I just don’t want to part with $75-80 on a new cable modem if I can document that the real problem is Comcastic is fantastic crapastic.
Thanks. I’ve run all the online stuff. But they do not help when attempting to isolate the problem since the measure is from Point A to Point B. What I’m looking for is measuring throughput of the cable modem itself, the router itself, etc, against a direct connection. If a modem can zing at astronomical rates but the actual Comcast network is plodding along at 500 kb, I can’t see spending money on a new modem when the problem can be attributed to Comcast and not me.
My current online ltests are showing 200 kb download speeds when I should be achieving 10 to 15 times that rate.
That’s all been done. When we upgraded to HD with new HD receivers, Comcast cleaned and tested all the coax connections from junction box to every connection point in the house.
Do you have a lot of college &/or HS kids around you? I do any my connection gets beat to death at times. It has improved substantially since the college boys moved out and the coeds moved in next door. I’m assuming someone was hosting or pulling heavy torrents 24/7.
Did the problems occur soon after the HD was installed?
You can get nice, new Motorola cable modems for almost nothing on ebay if you just want to test the connection. If you lived closer I’d just give you one as I have 2-3 laying around. Can you bypass the 2 or 4 way coupler feeding the cable modem and your HD and connect directly to the line with a double female coax coupler to se if it’s a connection issue?