DOCSIS Cable Modem is running at below turtle speed - any suggestions?

I ran a speed test on my docsis cable modem and the best I get is 420 Kbits/s download and 900 Kbits/s upload. The download speed should be almost 10X what it is. Web pages sometimes take a few seconds to load using XP and IE6 and it never seemed this slow before a few days ago. I’ve replaced the modem thinking it was faulty - no diff. I’ve tried bypassing my router and it doesn’t seem to make any difference. I’ve reset the modem more than once. My computer is virus and malware free as far as I can tell. Any suggestions, or are my neighbors just sucking up all my bandwidth?

I have to wait a week before a service guy can come out to my place. What a drag.

:frowning:

I encountered this this past weekend. I did a speed check that showed my rate as 151 kbps! Turned out to be a bad server (Comcast). Later in the day, it shot back up to 6.1 Mbps! Last summer I had a problem with not being able to connect at all. That was traced to bad wiring on the utility pole. It was a rat’s nest of filters and bypasses.
Call your ISP and see if there’s problems on their end.

It might be some weird thing with packet sizes and so forth (although to get to this state from having worked OK would imply some change in network operation instituted by your ISP); in any case, you could try running CableNut.

It’s perhaps more likely though thath there is some kind of fault on your local segment of the network - maybe even that they’re boosted the power to compensate for some loss somewhere and it’s now drowning out the data on your connection (this happened to me and the engineer just fitted an attenuator to the end of the cable).