featherlou, I know exactly where you are coming from. I have worked in the same place for 10 years now. I am lucky to be able to work from home and telecommute for the past year and a half. Before that though, my life was hell. It started out with my boss being downright abusive. My job responsibilities do not include meeting with the public, but during job evaluations, she would always say “you don’t smile enough” and “you never let anyone disagree with you.”
I was having some really terrible medical problems and had to miss work. The company’s sick time gave employees 6 days absence. After that, absences were considered unexcused. Even before I used up the 6 days, if I missed work and brought in a doctor’s excuse, she’d count it against me. At the time I didn’t know about the Family Medical Leave Act, but she was deliberately withholding leave from me and breaking the law. She really hated me and I still don’t know why. I mean, I can’t go into everything she did to me, there isn’t enough time or space here to do so. But she overlooked me for promotions, even though I was the best worker there (all of our work was checked and I consistently had the lowest error rate and highest production rate).
Overall, at this place, there is a power struggle. And people who find themselves threatened lash out at other people and engage in bullying. I saw it all the time. It is just one way to have power over another person.
It got so bad that I filed complaints with the EEOC. Going to the other managers did no good because they all stuck together. At one point, I requested a special keyboard (an ergonomic one) and brought in medical documentation stating that I needed it. Someone else in my department had already gotten one so I didn’t think I would have a problem getting one. Well, my boss delayed and delayed and we were getting brand new computers to use (which is why I requested the special keyboard) and the day came that the computers were installed and she still hadn’t made up her mind. Since it was truly harmful for me to use the standard keyboard, I told her that if she was not going to give me the new keyboard I may as well go home. Which I did. The next day she had me written up for insubordination and suspended for 3 days. I countered by saying that she did not warn me of that possibility when she told me I could leave the previous day, so my suspension was reduced to 1 day. So I had to use the standard keyboard and my medical condition worsened. This is a very long story and I apologize for its length, but I wanted to share it with you. I finally got the ergonomic keyboard when the other person quit and I took her keyboard.
Eventually, my boss left the company altogether. But the bullying from other employees still persisted. A good friend of mine who still works there is still experiencing it.
I am at an advantage where I can work at home and have minimal contact with those jerks.
I hope your situation works out. Unfortunately, there are assholes like this everywhere. I don’t know the magic formula on how to deal with them. If you can’t telecommute like I do , the best thing is to find another job. In the meantime, ignore her if you can. I know that is easier said than done. If possible, don’t stoop to her level. I know we are all tempted to lash out, but that is giving her exactly what she wants. If you ignore her, maybe she will leave you alone.
Good luck.