[QUOTE=jjimm]
cowgirl, how long ago was it that you went to the UK? Because things have improved a lot recently - but only in about the past five years.
[/QUOTE]
The frothy Nescafe experience was in 2001. There were coffee shops in city centres, but they almost never had brew, just espresso. (It was living in London that finally made me into a Starbucks fan.)
The last time I went (in 2006) I still had a whole pile of trouble buying a brewed black coffee, because all the places seem to make only espresso drinks. And when I landed at Gatwick at 6 am and wanted nothing more than a coffee, I went into about six different places and had an exchange something like this:
Me: Do you sell brewed coffee? Not out of that espresso machine [points], I can’t drink milk and I do not want an Americano, I would like a brewed coffee out of a drip coffee maker [demonstrates a drip coffee maker using hand gestures]. Do you have that?
Coffee shop person: Sure. Here. That’s one pound, please.
Me: No, I just saw you draw that out of the espresso machine and add hot water to it. Don’t you have a drip maker? I don’t want espresso.
Coffee shop person: This is still coffee, though, it’s better than brew.
Me: No thank you, I do not want that. [walks away]
Coffee shop person: [mutters] crazy American!
[repeat ad nauseum]
For love or money there was no drip coffee to be had.
As a coffee snob I do love me a short espresso, and once I was so desperate I ordered one. Now, a short espresso is something like the fugu of the coffee world; it takes some skill and training to make one right, and there’s not a lot of margin for error because there’s only 1-2 oz of liquid. Where I come from (i.e. the snobby coffee shop that trained me), it is the customer’s right to send back a short espresso until it is PERFECT. Thusly, I not only know what a perfect short espresso tastes like, be assured that I will send it back until it is right.
This does not fly in England, especially where hundreds of thousands of brand new baristas have appeared in the last five years, very few of whom had the training to appreciate a short espresso, let alone make one.
So that is why I expect to always switch to tea in England.
