I don’t own a wristwatch. It’s become clear to me that I need one, so I saved up some money. As a graduate student living on loans, I don’t have much money to spend, nor much free time to really earn money. Any purchase of more than $10 or $15 is a big deal.
I couldn’t find an affordable watch that I liked. Then in class one day, I noticed that a professor of mine had a really nice watch with Mickey Mouse’s picture on it. I thought that was a clever idea, so I checked out DisneyStore.com
They had a Donald Duck watch I liked. It was expensive, but since it was the first watch I saw that I actually liked, I budgeted my money, waited until I felt I could afford it, and then ordered it this week.
:smack: Ever since I’ve placed that order, DisneyStore.com has gone out of its way to make me feel like I’ve wasted my money. I’ve received two “promotional” emails telling me about sales that would have made a difference in the price of my watch. I can’t apply them to past orders, and I when I called up to try to just cancel my order (which hadn’t yet shipped), they said, “we can’t do that.”
It’s not just the sense of frustration of missing a sale. It’s that they contacted me directly, twice before the end of one week, to say, “We would have sold it to you cheaper. You got screwed.”
Fuckers! That $7 or $8 difference really is a big deal for me! If I can’t cancel my order to get the sale, let me cancel it out of disgust! :mad:
I don’t know how long ago you ordered the watch but I am sure that you could cancel… I’d suggest asking to cancel the order once again… louder!
Ask for a manager, yell a little… Worse come to worse, nothing will happen but it might be worth trying!
I’ll call again tomorrow . . . I know it hasn’t shipped yet, so I don’t know what their problem could be.
Zazie, the annoying thing is it seems our Boston Disney Store (at Copley Place) has shut down (last time I went, they’d boarded it up) or else gone under renovations? So the internet is, right now, the only place I can get Disney stuff!
I ordered it on Tuesday night, got the most recent email Friday morning, which is also when I called. I also emailed a complaint, but haven’t received so much as an automated confirmation that it’s been received… :mad: their customer service just gets worse and worse, doesn’t it?
Daniel, I didn’t realized we lived in the same area.
What about the stores in the malls?
For the life of me I can’t remember which one but I know I have seem Disney stores in malls around here (I live in Malden).
A lot of online retailers will send you the coupon/extra sale as a thank-you for buying something (eBags does this to me), meant to be used towards your next purchase. If you hadn’t bought something and given them your email address, you’d have never gotten those promotional mailings. I understand you’re upset and that you’re on a budget but I don’t think they’re obligated to cancel your order, especially three days after you made it.
Jesus. Not to defend Disney or anything, but 7 or 8 bucks is that big of deal? Are you eating properly? I was poor in college but not that poor. I remember using the base of a West Bend popcorn popper to cook turkey hot dogs on because no one in the dorm could afford a microwave (which were kind of pricey in '79). I was already married at the time so all my money went home to pay our apt. rent. But we did have $8. You really must be on hard times. man.
You know, they do sell watches at the dollar stores.
Did you try selling your plasma or sperm?
As a poor college student myself, $8 can mean the difference between renting a movie I want to see or not having enough money to. $8 can mean that I can afford to buy food when I’m hungry in the evening and my dining hall is closed. $8 can mean paying my roommate for the phone bill or putting it off another week. $8 can mean buying another tape for my film project, which I desperately need but can’t afford.
$8 is a lot of money, and he doesn’t want to be wasting it. Keep your fucking sperm jokes to yourself, jerk.
Obviously you’re not a college student these days. So STFU!! You have no idea what it’s like so keep your dumbass comments to yourself. 8 bucks can mean a big difference. For me, it can mean the difference between getting to school or not. Nourishing myself during the day, or buying that book that isn’t available in the library to supplement my readings, or as an additional source of info for a paper. 8 bucks isn’t much, and it doesn’t go far. But when you’ve got nothing else it means all the world.
BTW, the sperm jokes are ignorant and out of place. Go back to your job and have fun. We don’t need the dumbass comments from people like you.
Next time you call, tell them (don’t ask them) that you’re cancelling the order and if they tell you they can’t do that, but it hasn’t shipped, tell them you’ll take care of it through your credit card company. Be polite but firm.
If it hasn’t been billed to your credit card yet, call them (the CC company) up and tell them you want them to not allow Disney to bill you. If it has billed, tell them you want a reversal of the charges. Be sure you don’t accept the order.
Note: you might end up on a Disney credit card blacklist if you do that, but I don’t know that for sure.
Fuck you all! I wasn’t trying to be rude! First of all, I sold my plasma (though not my sperm) while in college! I was making suggestions of some ways to get more money! And I shared my experiences to show I know what it’s like to be in college and broke. I was not trying to be rude. You guys are a little touchy if not down right fucking stupid!
My main point was, if $8 is that big of a deal maybe the watch can wait! Don’t put off things like eating or heat just for a watch!
Did I not say that?
Uh, I’m not apologizing. Your post, whether you meant it to be or not, was downright condescending. Did Daniel say in the OP that he was having a hard time eating or heating his place? No, he didn’t.
I don’t want to put words in his mouth, but dude, who are you to judge his purchases? Just because he doesn’t have a lot of money to spend on “extras” doesn’t mean he’s at a point where he needs to be selling his bodily fluids in order to feed himself.
Hell, Daniel, do you have a Paypal account? I will just forking give you $8.00. This seems like a very silly thing to get worked up about just for a damned Donald Duck watch.
And I don’t think the flame on pkbites was justified… I mean, making such a fuss over $7 or $8 seems like a big deal to me, too. I wouldn’t even fuss over that when I was freezing in Buffalo sleeping on plywood.
Seeing as getting paid to donate both sperm AND plasma are both valid ways of getting paid for not that much effort or time, I don’t see how it was rude at all. Seemed like a rather helpful suggestion to me, frankly.
how many units are you taking, Daniel? Because I was taking 17 units last semester at San Jose State but still had enough time to work two part-time jobs, and have enough time to study/relax.
What I’d like to know is, what’s the point of the e-mails described in the OP? You obviously aren’t going to take advantage of these offers, since you’ve already made your purchases. What exactly do the marketers expect you to do, spread the word to your friends? After they’ve already pissed you off?
No, which is why I asked him. When I was in college I knew people who would go without eating for days just to be able to buy concert tickets. Dumb! While a watch is more important than concert tickets it’s not more important that other things.
I was actually trying to show concern not be rude!
And they actually do sell watches at the “everythings a dollar” store. I have a couple. I wear them when I go fishing/hunting so if it gets damaged I’m not wrecking my good watch. They’d be good enough for a student until he had more money to get a better one without breaking himself.
Leaper: The first was the thank you for shopping one, which was mildly annoying and I actually did pass it on to a friend. The second one, completely disconnected and not even three days later, was what pushed me over the edge.
Part of it was that I was already annoyed at what I did to afford this: I decided not to buy myself a subway pass this month. The cost of a monthly T pass is slightly less than the watch, and since the weather was getting nice, I thought I could get around on my unicycle instead. Of course, then it started raining and snowing all week, so I’ve been mildly annoyed about that too.
And part of it was that when I worked a retail job, my favorite thing was the customer service. We were encouraged to go out of our way to make sure the customer was happy, to the point where we were expected to walk a customer halfway across the store just to make sure they could get to whatever product they wanted. It was a nice feeling, and it showed me pretty much the only pleasant side of retail. To ask to cancel an unshipped order seems to me like something that should be well within reason (heck, Amazon lets you do it without even talking to a person).
I think the greater part of my annoyance isn’t so much the money (although that does play a big part), as much as it is the customer service experience.
Whats their return policy. Can you return it for a full refund after youve recieved it or will you loose the shipping costs? Something to consider if they`ve pissed you off enough. If you merely threaten to return it maybe they will send you an $8 store credit for a future purchase. Maybe.
I can refuse delivery, but I’d still have to pay for the shipping costs, which would exactly cancel out the money I’d save re-ordering it during the sale.