I'm sorry...you can't use that on previous purchases.

The BBQ Pit
1

I’ll try to make this short.

I went to the mall on Friday and bought a new pair of black pants, a shirt and a pair of jeans I happened to find in my size on their clearance rack. I spent $124.

I got home Friday afternoon and in the mail was a gift certificate coupon thing to this particular store for $25 off if you spent $75 or more.

I went back to the mall today and nicely explained to the cashier my situation. She glanced at the coupon and said, “Sorry…you can’t use it on previous purchases.” Then she went back to talking to the guy at the register with her.

Now normally I would have let it go, but I’m sick and bitchy so I said, “Excuse me.” She turned around. “Huh?”

“I would like to return these items, please.”

I get the eye roll and then she proceeds to credit my purchase I made on Friday back to my account.

She finishes and doesn’t say, “Thank you. Have a nice day. Fuck you”. Nothing.

I then walk over and pick up a black pair of pants, a shirt and a pair of jeans that just happened to be in my size on their clearance rack.

I go back to the register and smile, “I’d like to buy these, please. Oh…and I have a coupon.”

I had to take my jacket off it started feeling so hot in that store. :slight_smile:

I hate it when people in customer service don’t at least try to remember that “service” aspect of their job.

I understand it might be some kind of policy where she couldn’t apply the coupon to the purchase and all that but it was just her attitude and lack of service that compelled me to do what I did.

I hate shopping during the holidays.

2

Let us contrast this to my last Target experience.

Bought a present on sale for $19.99, along with about a zillion other things.

Accidentily left that one thing at the register.

Returned the next day to see if they had it at the Customer Service Desk

They had a record of it in their ‘left at register’ book, fiance brings item from floor to CS desk

Cashier says “say, you get $4.17 back, this went on sale for $16!”

Cheesesteak leaves with a :slight_smile:

3

Wow! That is incredible customer service. Stories like that make me shop places and stay places. Stories like mine make me want to never go there again.

4

You did the right thing, Aries28. Good thing you were sick.:wink:

5

You did what?!

6

At least you can comfort yourself with the thought that she was probably a holiday temp who will be gone in January.

7

She meant to say $24 Sauron.

Slip of the tongue. Happens to the best of us.

8

She’s licking the keyboard?

9

Where are you shopping? I believe $124 is correct.

10

I think Miabella was trying to cover for my spendthrift wife. Thank goodness she’s so beautiful, and thoughtful, and caring, and successful, and generally an all-around good person, or I’d … I’d … well, I guess I’d be a lot less happy than I am now.

11

$124 sounds like a heck of deal to me, actually.

12

$124 on CLOTHES? If I spent $124 on CLOTHES, there damn well better be a hooker inside em.

Signed,

A Man.

13

Actually, Aries28 only spent $99–remember, she had a coupon. So, Sauron, she really saved $25. I think you should use that money to take her out to dinner for being so thrifty!

14

As long as I live, I will never understand this logic.

On the other hand, Mrs BD understands it well.

15

But where did the extra dollar go?

16

Nice save sparky!

17

SEE??!!! that’s what I thought too! But, oh no…I get The Look when he comes in tonight and says…“I saw your thread.”

Me (innocently): Which one, my love?

Sauron: The one where you said you spent $124.

Me: But did you not keep reading about the injustice? The lack of customer service and how I stood up to The Man and vindicated us shoppers everywhere?

Sauron: No…I pretty much stopped after the $124 part. Do those pants have gold in the lining or something?

Sigh I could have just not bothered with the coupon and just left the bill at the $124 but does he appreciate the effort I made for that $25? No! :wink:

18

Friend Sauron, this is a battle you cannot win. Female Logic cannot be defeated. Even that big glowy eye thing you use won’t help.

19

Hell, I am a female, and the thought of spending $124 on a shirt, pants and jeans boggles my mind. And they were on clearance?! You’ve broken my brain.

But… um… good on you for the coupon thingy. :slight_smile:

20

That would have made a hell of a lot shorter movie. I can see it now - Arwen battles Sauron to a standstill with eye-batting and tears. Movie over. All go home.