I suppose every workplace has it’s own e-mail protocol, but there’s nothing quite like facing down 100 unread emails and half (you don’t know which ones) are “Thank You” replies to an email I sent to a user letting her know that her request is completed.
Politenenss is a great thing; I’m certainly not against it on principle and I do appreciate the appreciation, but where to draw the line?
I have read on the web that if an issue is resolved, some workers will put something to the effect that “no reply is required” at the bottom of the email. I could imagine that this might result in significantly fewer non-essential e-mails but also perhaps initially some hurt feelings?
