Do you mean the bank has no more money or are you just fucking lazy?

The BBQ Pit
1

Our business is almost exclusively wholesale, but I do have a bit of walk-in cash sales (pain in the ass, but still somewhat necessary). I noticed this AM that I had no small bills left in the cashbox. Since I had to do a deposit today anyhow, I take $100 in twenties and go to the bank to break them into 10s and 5s.

I go right up to the teller (not even a line! Yippee!). I have seen her there before, but since I do mostly night drops for the deposits now, I don’t talk to them much. I give her the 5 twenties.

(I say with a smile) “Hi! Can I please get 10 - $5 and 5 - $10.”

Well, I don’t think I have much change, but I’ll look…

She pulls out 8 fives, and takes away 2 of the twenties. Now she just stares at me.

Ummm… tens? The other 2 fives? I ask. I am definetly getting the vibe she just wants me to leave.

I don’t have any. She continues to stare at me.

Now I am getting slightly pissed off.

This bank has no more 5 or 10 dollar bills??? I say.

Well, no, I’m sure the Bank does. I just don’t. She stares at me again.

After a moment of uneasy silence, she goes to the adjacient teller and “buys” a wad of 10s. She gives me 6 and takes the remaining 3 twenties.

“Um, how about the other 2 fives?” She goes to her neighbor again and buys a wad of fives. We exchange a phoney “Have a nice day” and I leave.

WTF!! Look, I don’t like bothering tellers with my minor, $300K per month banking, thats why I use the nightdrops. Even for my personal banking, I use the machines whenever I possibly can. But still, what the fuck is wrong with you? If someone came in with a $535 paycheck to cash, what would have you done? Given them $520 and said “Sorry, I can’t give you the $15 as I have no 10s or 5s??!” Fuck! Sorry to make you have to go 5 seconds out of your way to give me some small fucking bills that you would have almost certainly had to get for the next person in line anyhow.

GAAAHHH!! Even the fucking instant-banking machine goes out of its way more to help then you do, snatch face!

2

Haw! That’s hilarious.

Consider the possibility that she was on drugs. :smiley:

3

I used to have the same situation when I used to have to go get the weekend change for the theater I ran. They told me I needed to call ahead to make change. I told them they were a freakin bank, not a carryout service and to give me my goddamn change. (Ok, not exactly like THAT, lol.) Seriously now, change comes from a bank, right? Am I missing something?

4

Of course you can get change from a bank. I saw a commercial on SNL all about it!

Last week, one of my cubemates was trying to break a $20 - no one in the office had enough. I suggested he go to the credit union. He looked at me like I was insane.

Some people’s children…

5

I have had banks flat out refuse to change a $20 bill or even sell me a roll of quarters.

And the only answer I’d get is ‘We’re not allowed to do that.’

Now I can see refusing to take a roll of quarters from someone without an account there, but refusing to sell someone quarters?

WHY?

6

The Change Bank – We can make change for anything! 4 quarters, 10 dimes, 100 pennies, you name it, you got it!

7

Banks are a service, not a right. Now I agree with everybody but…

They do not have to give change. The do not have to cash checks from other banks etc.

If they want to stay in business, they might ought to give SERVICE as they are a service.

Many places say No 100 after 10PM. The 100 bill is legal tender but they can refuse to take it.

Now a Federal Reserve bank is another story.

8

People ask how we make money. The answer is simple: volume.

9

They’re neither, apparently.

10

I expect that a bank manager would take a complaint by a $300K deposit per month customer very seriously.

11

My bank told me I needed to call ahead once too. The only problem they won’t let you call the branch directly; you have to call the national 800 number and talk to some guy halfway across the country. And before you can even get into their maze of punching buttons you have to punch in some secret codes that I don’t have.

12

You know what? You’re probably right… but I am more or less faceless. I do all of our banking via night-drops. When I did it in person a couple years back, those tellers have moved on. But, it shouldn’t matter. Its a BANK for Christs sake. Its not like I’m asking them to do something even slightly out of the ordinary IMHO. I would hope that any of their customers, be it a pensioner living on $1K a month or a millionaire. I think its pretty basic service. I didn’t ask for a foreign currency or ask her to do it topless or some god damn thing… although maybe I shoulda.

13

BTW - the above post went with:

14

I would tell the bank manager anyway because it may be happening to others. That is ridiculous and I would be quite mad. Start making your drops when they are open and see how you are treated.

15

Ever see a bank with a “non-cash branch” sign in the window?

Ever hear of a bank charging commercial customers for change?

Both happen.

Next time, flash the account number - the company is undoubtly paying bucks for the service - change-making should be included.

  • OR -

don’t use the number - they might cheerfully give you change, then ding the account $20.

16

Find another bank. Yours is assholish. If you deposit $300K per month, they should kiss your ass when you walk in, then lick their lips and thank you for the privilege.

17

If you don’t like dealing with the national 1-800 number, give your business to a local bank. The one I used to work has 25 or so branches, a very good ATM network and doesn’t charge you to talk to tellers and will give you change! If you don’t like the way a business treats you, take your business elsewhere. There are good alternatives and if enough people look for them service may get better!

When I first opened an account at my old bank, I was dresses in sweats. They treated me graciously and were very helpful, even after it was obvious that I was not going to make them a lot of money. I spoke well of the bank to others though an may have brought more business their way. I refuse to do business with companies that act like they are doing me a favor by stooping to serve me.

18

I use a credit union. I used to use Wells Fargo, but they pissed me off one too many times and I switched all my banking over to the credit union. I’m never going back to commerical banking.

19

Picture the scene: a high street branch of a well known Building Society a few years ago. A customer approaches the counter.

Me: I’m having a problem with your automated Telephone banking.

She: Oh?

Me: Yes, could you explain this: [tedious and trivial problem that should be easily explained.]

She: Oh.

… expectant pause …

Me: Do you know what I should do?

She: No. I’m afraid I don’t know anything about our telephone banking.

Me: So who do I ask?

She: I don’t know.

… long expectant pause …

Me: Well?.. Would you like to find out??

She: Oh. Wait a moment.

… 30 seconds pass as she disappears into the back then reappears …

She: No, no-one knows.

Amazingly I didn’t make much use of that account after that

20

Bernse said, “I didn’t ask for a foreign currency or ask her to do it topless or some god damn thing… although maybe I shoulda.”

Heh-heh…topless banking. A concept whose time has come.

“Yeah, I’d like a dollar in nipples…er…nickels, please.”