I hate to name names so I’ll just call them Shitybank.
I don’t have an account there, but they let me use their ATMs and charge me three dollars a pop to do so. There’s an exchange of money so that technically makes me a customer.
So I took some money from the ATM, and went to the tellers to get a roll of quarters for laundry.
She asked me for my Shitybank card, and when I didn’t have one, she told me they only make change for people with an account.
I told her I just spent three dollars on the ATM so not changing my ten spot for quarters was crap customer service.
I then thanked her and left. It’s not her fault her billionaire bosses are assholes, and I don’t want to end up on no Karen videos.
If I were you, I’d make a special trip to the bank where you really do have an account, and exchange perhaps fifty or a hundred bucks for quarters. And perhaps get enough cash that you don’t need to pay the three-dollar fee to withdraw from the other bank.
I think people forget that all those rolls of change the bank has, they have to buy and aren’t going to hand out for free, especially to someone that doesn’t bank with them (even if they already paid a fee for something else). As a business that goes through a lot of change, I have to buy it from the bank as well. My current bank doesn’t charge me, but the last few we used did. US Bank, for example, charges $0.25/roll or $8.00/box of 50 rolls.
That means a 50¢ roll of pennies was costing us at least 66¢.
Yeah, I used to live in a place like that. I saved up my quarters and sometimes stocked up at change machines found at coin operated car washes or laundromats.
You should have gone to First CityWide Change Bank.
I remember that change bank skit when it first played on SNL.
I would’ve gladly paid a quarter for the roll. That’s what the currency exchange charges. This you’ve got to have an account for change just strikes me as snotty. It sure makes a bad impression on me.
I go to my bank every so often to buy change for work. The other day I asked for 50 one dollar bills and ten fives. She got my money ready and I asked how much it was. She told me $100. I acted surprised and told her she wouldn’t make a profit that way.
There’s a quaint notion that banks should facilitate the flow of money through the economy, and in exchange for that would receive their charter to operate as profitable business, and might even receive rescue from the taxpayers (even taxpayers who weren’t all themselves account-holders).
Is this not-even-a-tissue of disguise supposed to be meaningful? If you don’t want to name names, then don’t. If you want to, then just do it openly. I don’t see what you think you’re accomplishing.
I know this incident put you in a foul mood, understandably, but this certainly put me off being sympathetic. I already think all for-profit banks are shitty, some more than others, which is why I use a credit union where I can.
This. 1 fucking thousand time this. Banks have SO many advantages, from now on any FDIC/bailout claims should result in liquidation. I would think giving out a roll of fucking quarters for cash received would be a given. What OP should have done is opened an account with 5 of the 10 dollars and then gotten a half roll of quarters (and probably free use of the ATM). Or they could just go to a grocery store, which will almost always sell you a roll of quarters for the actual cost of the roll with no up charge.
Indeed, they still seem willing to provide notary service. Last year my bank’s notary wasn’t available and they sent me down the street to one where I had no account - no problem. It took some of their time and resources, so why is that service OK to provide but making change isn’t? I’d say it’s just what has become normalized and inertia took over.
My bank offers notary services, but only if you are lucky and that particular manager is there. You cannot make an appointment. It’s Bank of America. There is a bigger branch twenty minutes away where you can get a lot more services.
