Not anymore. I know my employer (a glorified grocery store) stopped doing that during the Great Covid Coin Shortage.
Yup. Exacerbated by the high cost of armored car services and the plummeting usage of cash. Stores that got daily cash and coin deliveries twenty years ago, might get them once or twice a week now. So if you are running low on quarters, you might need to wait three days until your next delivery.
As long as you were polite to the customer service rep, and it sounds like you were, you were not a Karen.
My store doesn’t even get rolls of coin anymore. It comes loose in a big bag and we pour it into the sorting machine that dispenses it for registers as needed.
I laughed at your obviously and intentional easy to figure out fake name.
I sympathize with the OP, but this appears to be common practice nowadays. I have almost no use for cash any more, but since the ATM at my bank only dispenses 20s and 50s, I sometimes go to the teller to get tens and fives. The first thing they always do before proceeding with anything is swipe my bank card. I think I once remarked on what my bank card had to do with exchanging some twenties for some fives and tens. I think they had some pat answer about “policy”, universal biz-speak for “we don’t actually have a reason”.
It would be, except you’re not a customer. 
My guess is they want to track which customers interact with the tellers and perhaps why. I know that Citibank often sends me a request for feedback on my visits to their teller, their ATM or their website. It’s actually a tad annoying.
As the OP pointed out, they ARE a customer, by virtue of the fact that they just paid the bank a fee to access a service. What they’re not is a depositor.
That transaction is concluded, so they’re not a customer any more.
Technically correct is the best kind of correct.
The opening post makes it clear that they complete that transaction on a regular basis. That makes them a customer. If you stop at my kid’s lemonade stand for a refreshing Dixie cup of lemonade every week, you’re not only a customer, you’re a regular customer.
Hey, you’re right, it does feel pretty good! 
@kaylasdad99 beat me to it, but to put it another way, many customer relationships consist of a series of independent transactions with no underlying contract.
I’m a contracted customer for my utility services. I’m a customer of my local supermarket only because I go there regularly, and a customer of the kid who mows my lawn only because I use his services regularly. The guy who snowplows my driveway is somewhere in between. There is no ongoing obligation, but when he comes by every fall and I throw money at him, I become a customer for the season, and then no longer a customer until (maybe) the next winter.
Or draw the right Community Chest card.
I’m so happy with my Charles Schwab account because it allows me to withdraw cash from any ATM in the US (and I think overseas banks too, at least sometimes) with no fees from either my bank or the ATM host (my account is charged the fee at the time but I’m reimbursed by Schwab).
There are no charges or fees to have an account there so it really works and saves me a decent amount of money every month.
Never worry about locating an ATM from your bank or network, just use a Schwab account. And of course Schwab needn’t be your only bank, just the one you use for ATM withdrawals. They also have outstanding customer service over the phone with dedicated and professional real people.
My credit union recently went coinless. They won’t take them, or give them out. They do have a coin counter in the lobby, and I think you can have them credited to your account. But the tellers don’t deal with them.
My FiL is a hero to his local bank.
Whenever possible, he pays with cash unlike everyone else I know. So every 2ish years, when he has about 4-6 ziplock bags (quart size) full of change, he takes it in and cashes it out as bills.
It’s a game each time, because he, my MiL, myself and my wife (she’s an only child) each guess the dollar value in total. He then divies it up into 5 shares, with the winner getting two, and everyone else getting one.
It’s silly and fun for us, probably very useful for his Credit Union, and we just did our bets today, so payout is on Wednesday. I’ll have a bit of cash on my for my long drive next weekend.
Anecdote over -
Seriously though, every local or smaller-scale bank I’ve been a part of has historically been purchased by a bigger, regional chain, and then a national chain. I can’t even make a decent effort any more. My wife still has an open account with the local Credit Union which we take advantage of for superior service (notary, etc) but the rest of the time it’s the scumbag that rhymes with Hells Cargo.
Although at the moment, I am also “enjoying” going through arbitration with them attempting to secure another grand after partaking in a settlement where they’d charged an unapproved fee for services never rendered, along with most of the rest of the nation.
That’s interesting. And it’s yet another example of how worthless coins are in this country.
The pronoun you’re looking for is I. The reflexive pronoun is never appropriate unless the sentence describes an action you are performing on, by, for, against, or with yourself (N.B. That list of prepositions may not be exhaustive).
Your self is welcome.
Jesus H Christ, for US$3 i can buy enough food for a day in this third world country. In Indonesia as a tourist - so on holiday - I was living comfortably on US$10 per day, including food and accomodation.
When and in what part of Indonesia was this?
A room with a shared bath (shared with three other rooms) in a very ordinary looking part of Jakarta was $30 a day in 2020-21, when one of my nieces decided to take advantage of the “work from anywhere” option and move there. From the pictures it looked very spartan indeed. And she was eating street food
She is a NYCer, so her idea of minimum living space is way below most people in the US. Her Brooklyn apartment was definitely smaller than the master suite of our house (bedroom, closet and bathroom)