Yes, but he asked her opinion of the movie, not of people who rent or watch Pulp Fiction.
Furthermore, as a customer service representative, she should know how to interact with customers. For example, let’s say I worked at Banana Republic. A size 14 gal comes in, tries on a pair of size 12 pants and asks me, an employee of Banana Republic, what I think of the pants. I, of course, think she looks like a complete lard ass and wouldn’t even want anyone to know she’s wearing a pair of pants from the store for which I work. I also think she’s an idiot for not seeing just how bad she looks after squeezing into a pair of pants that clearly don’t fit her. Do I say this? Hell no! I say, oozing tact and professionalism, that she may want to try a different style of pant, say the Harrison or Lindsey. I’d point out that these styles of pants feature higher waists than the pair she’s currently trying on and would probably be more flattering. I also recommend she try the next size as the pants will drape better and help her achieve the stylish look for which I know she’s aiming.
The woman should have said have just told him that she didn’t like the movie and left it at that.
IMHO, her sharing her opinion of the people who rent the movie was related enough to what was asked of her to not warrant “being told on”. She went too far beyond politeness, and was in the wrong I agree, but I don’t think it justifies her possibly losing her job.
I’ve noticed a lot of people on this board are VERY quick to complain about minor things that clerks say and do.
No, because of the crap screenwriting that had Gump as the initiator of all pop culture from the late '60s onward. The yellow shirt scene scored quite high on the “Oh come ON now!” meter.
I have to disagree with you there. She has the right to review a movie, but that right stops well before the point where she insults a customer.
IMO, anyone in customer service who insults a customer without provocation should have punitive action taken against them, up to and including termination of employment.
But then, I despise Blockbuster. An unpleasant, overlit environment in the most offensive colour scheme available, made unbearable by their forcing an inescapable, near-deafening loop of advertising on their customers. Then there’s their tendency to edit films: the last movie I rented there was Ken Russell’s Whore, which they’d taken it upon themselves to rename If You Can’t Say It, Just See It, after reducing the running time by seven or eight minutes. How can you choke on a word that occurs with such frequency in the freaking Bible?
At any rate, an employee that convinces people they ought not to support such a shabby, fucked-up company is contributing to the greater good, whether she knows it or not.
Responding to her idea of great movies…an acquaintance of mine told me when I was at her home at a party one day that her * all time favorite film * was ** Doc Hollywood. **
You know how you have those moments when certain things become crystal clear, you can almost hear a little snap in your head? This was one of those moments.
Thing is, Woman A & Woman B are the same. It also looks like everyone missed what I think is the most important part of the OP - the woman is a manager there! How the hell could someone so lacking in the skills required to be in customer service be in such a reponsible position in the retail industry? Granted, I don’t know the woman, maybe she has problems leaving her personal life at home but that should not be any excuse for being rude to a customer.
Well, I don’t know about EVERYONE, but I didn’t like it because I can’t stand to see mental retardation glorified. I don’t LIKE to watch movies about stupid people, or about people acting stupidly. Thus, I didn’t even think about watching Dumb and Dumber, for instance.
I TRIED to watch Gump a couple of times, I just couldn’t stomach it.
Yeah, this does weed out a lot of movies. On the other hand, I don’t get irritable about spending money on movies I don’t like.
I second this. Not only do you have a right to complain about the way she treated you (which truly was appalling; the woman has no business being in a job where she deals with the public if she can’t control her mouth) but lots of times a company can use “complaints from customers” as a legitimate reason to fire fuckheads like her.
And I second what others said: ANYONE who proclaims “Hardball” as their favorite movie of all time and thinks “Mr. Deeds” is funny should be shipped to Siberia. What a complete twit.
You must not be an Adam Sandler fan.
But seriously, I really think he plays a version of the same glorified idiot in just about every movie he’s ever made. On the other hand, I DO like Jim Carrey’s shtick in D & D and other movies. Not sure why; maybe because Carrey makes no attempt to actually portray a moron as anything but a buffoon, whereas Snadler’s trying to portray idiocy as ‘small town straight-shootin’ whatever. Just thinking about it makes me :rolleyes:
I hate it because the moral of the story is to close your eyes and not pay attention to the world around you. It’s not just about the stupid, retarded guy; don’t forget the activist girlfriend suffers throughout the film and winds up getting a horrible disease and dying. In other words, I think it’s a pandering suckup movie that cynically offers foregiveness to baby boomers who have gone a hundred and eighty degrees away from the social activism of their youth.
Re the OP, I think you should go back to Blockbuster and tell the woman she needs to check out Gorotica. Lotsa laffs.
Dont’ let that place fool you. Blockbuster only pretends to be a moral place. When I used to work there, I had to put movies away that had coverboxes that seemed like they were soft porn movies. Nearly naked women in complete ectasy on a bed, with erotic sounding titles. They put them in the Foreign Section.
I thought Gump was lame because the main character never actually DID anything. Everything happened to him or around him. Forrest didn’t really have anything that made his character compelling - no major passions or convictions. Basically there was no reason for me to CARE about his character, and because of that I just couldn’t care about the story of his life.
I also thought that it was Tom Hanks worst performance - and I LOVE Tom Hanks’ acting. But I can’t say that I blame him, I don’t think he had enough to work with.
As for the chick at the video store - why are you wasting so much time on worrying about her opinion? Obviously she cultivated her taste in film by watching the Disney Channel. I say let it go.
Pulp Fiction was good, but absurdly overrated, and its successor, Jackie Brown was actually much better. Forrest Chump was a sappy, moralizing piece of feel-good-crap that had no business taking the gold statue from The Shawshank Redemtion.
