I no longer use drive-throughs (except on my bike if there’s no place to go in or lock it up) for environmental reasons. But when I did:
Do you count your money before you drive away while there are people in line waiting behind you? Or do you pull up a car length and count you money etc?
-Yes to the first and no to the second. The transaction is not complete until I’ve assessed that no error has been made and I have exactly what I requested. If there is an error, the teller who made has the immediate opportunity to rectify it at minimal inconvenience.
How many transactions are you comfortable doing with a drive-up teller while there are people waiting behind you?
-Generally one uncomplicated one: depositing a check with or without cash back. I may ask for balance as well, but I don’t consider that a separate transaction.
Do you fill out your forms after you drive up to a teller or before?
-I make every effort to. If there is a line, I’m usually done by the time I get up to the window. If not, I fill it out on the spot. On my bike, I might have to remove my pack to begin the transaction. This takes a little more time.
Do you organize all you things before you drive away while there are people waiting behind you?
-Yes, wallet stays out and cash goes back in directly after counting. Wallet goes back in purse, which is open on passenger seat. On bike, everything goes back in the bag (backpack or pannier) and the bag goes on my back, out of necessity.
Do you fix your make-up before you drive-off while there someone waiting behind you?
-Hell no. Who would do that?
What do you think about business account holders only lanes and do you ignore it?
-Never seen one, but if I did, I would probably avoid it unless prompted by the teller.
I don’t like ATMs (I’ve been burned by them) and don’t use them all that often. The newer ones are so much better though and I’m starting to use them more. But I appreciate interacting with people.
Also, I’d much rather people get their shit together before driving off and doing it while moving. Queues are part of life. Learn to budget your time if they don’t work for you.