eBay feedback system

Miscellaneous and Personal Stuff I Must Share
1

Hello,

Don’t really know what forum to put this in. Its mostly just something that has annoyed me a whole LOT for the past week, week and a half, and the more people I tell (even if I don’t say the name of the seller, I sure want to) it makes me feel somewhat better.

While I am fairly new to eBay, I did read the rules, and know how it works. I was trying to purchase a Citizen eco-drive watch for my girlfriend for Christmas, one that I cannot find anywhere. I have not had a problem before this one, and it has really annoyed me. I have received a negative feed back that says the following:

“Beware! Thief! Fraud!Liar! Scam Artist! DO NOT SELL TO HIM! I WON’T EVER AGAIN!”

None of which is true. I paid for the item within 12 hours of auction ending, I did the grunt work in calling UPS and being told they hadn’t received the item for shipment to me, I emailed 3 times with no answers, and called 4 times only ever being told “even though its my number on the receipt X person deals with eBay not me, you have to call her, or text message her” Well since the person’s voice mail was always full, and they never answered their phone I did text. No answer to that either.

I finally, auction ended 11/25 paid 11/25, on 12/12, still having not received the item (this from a store that proclaims fastest shipper on eBay), nor any return emails, calls or text messages, I placed the item in dispute and filed negative feedback as I had not received the item. I was refunded my money quickly, but I did receive the above, slanderous feedback. My only choice is to have it mutually withdrawn correct? Even though I did nothing wrong, they did and the seller deserves their negative feedback and I don’t?

I have even been contacted by other people who had the same thing happen to them, and they received the same slanderous feedback. This seems to me to be a case of a seller trying to push around a buyer to get the negative feedback removed. Ebay needs to do something about this, as it ruins the integrity of the feedback system.

2

You should be able to respond to your negative feedback with a brief explanation. Basically, you can just say that it was a retaliatory neg for an item you never received. It happens a lot. Too often, unfortunately. A lot of sellers wait now until the buyer leaves feedback to leave feedback, thus the increase in retaliatory negs. Don’t fret too much. One negative feedback isn’t the end of the world. Did you report the seller to ebay? If not, you should do that too.

3

I did reply to there negative feedback, I don’t think my answer was the best though, and wish I could change it now, but cannot. I did leave a reply as well. How can I report this seller to eBay? They actually have a system in place that will do something? Ideally I would like the negative feedback on me to be removed while they keep theirs.

I suppose 1 negative feedback won’t hurt, and I really don’t buy that much, but 1 out 6 does look bad. I don’t sell though, so I am not to worried. Thanks.

4

Click on “help” and type in a search for reporting and tracking disputes. There are several options there. It also linked to a “report a member” at the bottom of the page. Hope that helps.

5

Basicaly there is nothing you can do and get results. If you report him to eBay they will keep a record of the complaint but take no action. eBay doesn’t really care about the whole feedback system. They let people do as they wish with it. It is simply one of eBays many nonesential options. Where the money went and where the merchandise went is what they respond to. As you said you got your money back quickly.

Negative feedback on people like yourself is pretty meaningless anyhow unless you plan to go in the business of selling things there.

6

Since you only have 6 transactions and your a buyer not a seller, could you change your username and start over?

7

That sounds like the easy plan. Screw that guy. Make a new username and let his bad feedback haunt him.

I had a deal on half that went sour. I bought some memory for my laptop. The guy shipped it in a plain envelope. Of course, it was damaged in shipping. I emailed him and let him know. he ranted back how I must have bought the wrong memory for my laptop and that isn’t his problem.

Half/ebay returned my money. He left me a nasty comment on my feedback. I left him one.

I never used that username except for buying off half.com… so what do I care if I have bad feedback. His username had 30-40 comments (mostly good).

I still get email from him asking to back out of the comment. I just delete the email. Screw him.

8

I’m an eBay seller, and occasionally a buyer. I once bought an item from a seller with 100% favorable feedback. What I received was a similar item that was actually worthless. After not being able to contact him, I notified eBay, and they permanently banned him. Apparently his tactic was to build up 100% feedback, then to screw a lot of people all at once. I never got my money back, but at least the guy is banned.

9

Yes, do this. It screws the Retalitory Negger over.

Dudes, check the sellers FB, and if he has a few NEG’s make sure you see how he responded to them.

Queuing: leave a NEG late, after the dispute is solved. No hurry on the FB. But do make sure that eBay knows that a non-performing seller has written you a retalitory NEG like that.

10

Keep this in mind when buying on ebay. Sureits a joke, but you know some morons take it seriously.

11

Since I got my money back, I don’t seem to have very many options. Thanks for all the suggestions here though. I don’t think I will change my eBay account name. I suppose I am naive, but just changing the account name would seem detrimental to the idea of eBay and the feedback system. Of course so is this whole situation, so that proves my naivety, but oh well. Thanks again.

12

ø¤º°°º¤ø,¸¸,ø¤º°°º¤ø,¸¸,ø¤º° Great Thread!! Would Read Again!! Two Thumbs Up!!ø¤º°°º¤ø,¸¸,ø¤º°°º¤ø,¸¸,ø¤º°