Within this post, I address Shiva418’s responses in this thread.
I can understand that anguish may occur upon a customer holding up the queue instead of pulling off a few feet to check their order. I sympathize with those employees who come into contact with selfish, overbearing customers.
Your response, however, advocates behavior that is disgusting, dangerous, and downright inhumane. I don’t care if the customer throws the kitchen back five minutes—that is NO excuse for altering their food with what you term as “nastyness”, which is likely to be a biohazardous substance that could lead to serious illness, and harmful bacteria at the least, which an innocent customer may be receiving thanks to your half-assed attempt(s) at reconciling matters.
I wish you were the only person who advocated such behavior. Unfortunately, you are not, and you are joined in your deplorable ways by countless thoughtless restaurant staff members who haven’t a care beyond their own well-being, at best.
Wayward customers can be sternly discouraged, even prevented from engaging in the practice of holding up a queue. Such a retaliative action as altering an order (“fucking with it” in your vernacular) is Highly Inexcusable. I’m glad you mentioned this, however, as I am now aware of your character, and this practice is brought to light yet again.
Um, I don’t fully understand the wording of the law, but there is a good chance that even the threat of food tampering by someone with the access to do so is punishable by 10 years in prison.
That’s right, Shiva: US Federal Anti-Tampering Act, chapter 65, section 1365.
I’m not sure to what degree your “mental note to fuck with your order next time” would apply, but I think there is a moderate probability that it does.
Sorry to pop in with this nitpick, Joe K, but you’ve misquoted:
Note the winky smiley at the end. I think it’s possible that Shiva was using a bit of hyperbole here. I might say, for example, that the next time someone cut me off in traffic, I’d kill someone. It doesn’t necessarily mean it’s time to quote murder laws.
I’m not implying that Shiva doesn’t urinate/defecate/salivate on the orders that come through the drive through, but that she may have been exaggerating.
I don’t think s/he was joking or exaggerating at all. It is not the first time I have seen somone in the food service industry make similar claims on this board. I can’t even begin to tell you how fucking disgusting these comments appear to me.I can’t even fathom what sort of person would tamper with anothers food, especially in a “nasty” way. Fucking shameful.
I don’t think she was being serious. Besides, think about it. How is she going to:
#1. Remember who you are. I’m sure there’s an insane amount of people that go through a fast food drive thru in a day.
#2. Know who you are when you place the order. I don’t think that many places have cameras, I think most of them just have speakers. How is she going to know your voice from the 1 minute interaction she had with you two weeks ago?
For those reasons, I think it was a bit of hyperbole.
If she was serious though, I think it’s a very shameful act. I spent 8 years in the food service industry and never once fucked with someones food. That’s disgusting.
Indeed there are. But you remember regular customers and people who piss you off.
I don’t know how many fast food places have cameras, but, FWIW, I worked at a small-town McDonald’s that had one in 1994. I could recognize my friends’ cars pulling up. I could probably recognize a regular customer, too, if they had made an impression on me.
I’m with you there. In my teen years, I worked at McD’s, Pizza Hut, and a couple of Denny’s-like restaurants. I never saw someone mess with food either. I did see plenty of things that were technically against health codes and things (e.g. eating in the kitchen), but nothing as serious as spitting on a burger.
One thing Shiva may want to remember is that even if she isn’t spitting in the food and merely “fucking with the orders,” isn’t that kind of shooting yourself in the foot? If you keep fucking up a person’s order on purpose, I’d think that would make him even more likely to sit in your drivethrough and check his order!
OK, I guess it’s time to answer my pitting. Not once have I ever done anything that would endanger the health of the resturaunt patron. I thank Copasthetic for understanding the sarcastic emotion I was trying to impart by my use to the winking smiley face. What I mean by “fucking with orders” is NOT anything unsanitary, but something that will cause the patron to not want to eat at my resturaunt anymore. Example: I recognise a customer who is a known pain-in-the-ass, so I yell back that this order needs EXTRA sauce. The result may be a “big mac” with tartar sauce, or a “fish filet” that squirts sauce all over the person’s clothes as they bite into it. I NEVER do anything that would A). Break the law, B). Get me fired, or C). Intentionaly endager the health/life of another human. ALSO, I ONLY DO THIS TO PEOPLE WHO ARE ASSHOLES ON SEVERL OCCASIONS. I fully recognise that people have bad days and can occasionaly be rude. My “special” treatment only goes to those who have proven themselves on multiple visits to be assholes. I hope this clears up the confision. I sincerely apologise for offending anyone who read my emotionaly charged posts (I had just gotten off work). Just please be don’t be mean to us “burger punks,” otherwise…
Shiva: So you’re intentionally performing your paid function at a level to have a negative impact on your employer’s income? I think, healt issues aside, you should be fired for that alone.
I’m of two minds about this sort of thing. Yes, it’s immature to be an asshole to someone who is routinely an asshole to you. Stooping to their level, not being the bigger man, and all that rot. At the same time, though, I have a hard time feeling terribly bad about someone who is routinely an asshole to the staff getting too much sauce on their sandwich.
I used to be horrified that anyone would ever consider adulterating a customer’s food. Then I started working in food service, and I started to understand the urge. I was still horrified that anyone would act on those impulses, but I understood the impulse. Hell, the day that woman screamed and cursed at me for five minutes for bringing her exactly what she fucking ordered I probably wouldn’t have batted an eye if someone slipped some semen into her gravy. It was, after all, about all I could do not to hit her upside the head with my metal serving tray.
So your intention is that so much sauce is on the sandwich that the person gets it on their clothes. That’s pretty much vandalism, isn’t it?
They wouldn’t fire you for intentionally fucking up an order with the explicitely stated aim of at least temporarily staining and possibly ruining someone’s clothes?
Also, do fast food places now let all of their teenage drive-through workers decide who deserves to get correct orders and who deserves to be driven away by deliberate incompetence? Somehow I doubt it. What would your manager think if s/he read these posts? (Please don’t tell me you are the manager.)
Look, you stupid fucking nutcase. Your job is to be fucking polite to these people. You call them assholes for bitching on multiple occasions, but what you’re doing is far more assholish than a whiney customer or someone who sits in a drive-through for too long.
So basically, you’re giving someone even more of a reason to check their order at the drive-thru window.
“Hey, last time I was here, they put tartar sauce on my hamburger. What a bunch of incompetents. Let me check before it before pulling away.”
:rolleyes:
neutron star: I think what Shiva is missing (and we seem to be missing it also) is that those customers are assholes because, well, because they’re confronted with Shiva.
CrazyCatLady, I can definitely see your point-I have had the urge to start screaming at customers when I worked retail, and I KNOW I would never be able to work in the food industry.
And I will warn people on occassion that, despite the fact that it’s wrong and I do NOT condone it, they should be pleasant to the staff at food places if ONLY because not everyone there thinks like me. And it WILL happen to someone.
That doesn’t mean it’s a good thing, though.
I don’t feel TOO sorry for these customers, but the employee is just as much of an ass.
I worked in the food industry for exactly one day, selling food at the Stones’ concert in Toronto. Even though I only had to do it for one day, I can understand the urge to mess with an asshole’s food. Would you like to be screamed at for 15 minutes by a drunk man, complaining that his burger has no mayo on it?
If I’d been working at such a place for a long period of time, and it was a really bad day, I think it would be difficult to resist the temptation to, say, give someone a huge amount of hot sauce.