I’ve been planning on studying at a (reputable) online university for a while. I’d picked out my course, checked the start dates, asked my boss if I could cut down my hours at work to 4 days a week to free up enough time to give it a proper go. All fine.
The course starts in April, so I’m ready to register. I tried to register online, and it comes up saying that because I did a course with them years back, I need to do it via phone. Fine. Call them up,and ask to register for the course starting in April. Except… It doesn’t. It starts in fecking October. The website says April, says I have a month left to register for the course, but apparently it’s not that course, it’s a totally different one that bears no relation to the course I was actually after, it just inexplicably gives the start date for a totally different module (I’m trying to register for a Sciences module, and all the dates are for a Business Studies one, no connection at all).
So, the course I wanted doesn’t start for 6 months. Oh, and by the way, they wouldn’t advise actually doing that one, because both it and the follow-on module are being discontinued immediately afterwards. None of which was on the website. It really didn’t help that the guy I wound up talking to really didn’t seem to get why I’d mind a 6 month difference in start date, and totally skimmed over the course discontinuation issue, but was utterly determined that I should understand that it was a different course code, which I honestly couldn’t give a crap about. Asking what the difference between the old course and the new updated course is should not get a response of spelling out the codes in the NATO alphabet, especially as the new course will not even be available to register for for over a year. That’s just… dumb.
I’ve spent weeks checking over all the available options on the website, deciding exactly what I wanted to do, planning it all out for this year, and apparently that was all a complete waste of time. Hopefully the boss will be OK with me putting back the hours change until October.