Going to visit my snowbird parents. Flying SFO to Orlando. Have a conundrum. The only nonstop is United. I loathe United as a rule. Shitty customer service, and those older planes they have, I forget which they are, but with the bathrooms in the middle of the plane, have even narrower rows and seats than other planes. Plus, last time I flew United, they made the last 50 of us or so check our carry ons, which incensed me and delayed boarding by a fair bit. The Mrs. Lady at the gate indicated this was a regular practice for United and cared not that it inconvenienced many customers. But… I love nonstops because I hate flying.
The other options is American, with a layover in Charlotte. Advantage here is a significantly lower price. But, the layover on the return is only 45 minutes, which will make me anxious. I only fly once or twice a year. Frequent flyers, thoughts about United vs American, and the 45 minute layover in Charlotte? Thanking you.