My work laptop died recently - hard drive ceased living. Nothing found was the diagnostic. Waiting for a replacement from the states through our organization is useless. I grabbed a old hard drive from an expired laptop at home [actually newer than my work machine]; put it in, it was recognized so off to the local IT folks for a re-image. Came back fine with the standard suite of programs - good.
Only shows a basic VGA monitor. There is no option for the extended destop. I can’t open “advanced options” - not an admin.
I have the same working external VGA monitor that functioned fine before the hard drive swap.
Did Admin change some setting? Anything I can get to? Yeah, I have a ticket in to the IT folks but holding my breath until blue hasn’t prompted them.