ok… last week… I had to go to my boss’s house to set up a dial-up account for them.
(btw, no I do not get any extra $$ for that)
My boss is not there, so I set up the account, with his wife over my back watching me.
so I set up the account, made them a short-cut icon on the desktop, SHOWED her how to connect, and then open internet explorer…
pretty basic shit… right?
I get in this morning… and I have a message from her…
“Hi merge, This is bitchywifeofboss. I thought you said our internet account was set up, but nothing is happening…
I opened the icon on the desktop, clicked connect, and it says I am connected in the lower right hand corner, but nothing else is happeneing. There is nothing that says hello and welcome to the internet… what is going on?”
OPEN THE FUCKING BROWSER YOU JACKASS!!!
for fucks sake… she was right there with me… I even wrote everything down on a piece of paper that says… open Internet Explorer…
WTF!!!
Well this Monday is about a million times better than last Monday (when the last 18 months of my life began to cave in)… so I’m not gonna complain today
Um, here’s a news flash for you: some people are stupid, and some people are really afraid of their computers and don’t know anything about operating them.
Not to get on your case or anything (which of course means that I’m about to get on your case), but the real issue here is why you got so upset about it. Just tell her to open IE just like your instructions say to do and go on with your life.
I understand people are stupid.
That is why I treated her as such. I showed her exactly what to do… I wrote down exactly what to do.
I get upset about it because she leaves a message on my phone like something was my fault…
I had to work on getting our company’s VPN software to work for a good 4 hours… It wouldn’t work because of a security conflict with a 3rd part app, that she installed.
The best part is that none of this is my job. it is a favor to my boss.
It is just not the type of thing that you want to hear 1st thing on a monday morning…
So she calls and says: “Nothing’s happening! I thought you made it work!”
You say: “Did you follow the instructions I left for you?”
She says: “Yes! I followed every one!!”
You say: “OK, tell me exactly what you did.”
She says: “OK, I . . .” she then essentially recites the list of instructions but omits the part about opening IE.
You say: “Ok, the problem here is that you didn’t follow through with the instructions after you got connected to the internet. Remember how I showed you the other day that you have to open IE yourself by clicking on the icon on your desktop?”
And then she realizes that she screwed up and it’s not your fault. She may still act like it’s your fault, but she’ll know.
The reason that I’m harping on this is that my wife comes home from work sometimes all pissed off about something stupid that could have easily been handled at the time it happened. Also, a lot of times people seem to think that how they feel about something is perfectly obvious to the other person, so there’s no need to say it, so instead of saying something they get all pissed off because they think the other person should know it without them saying it. OK, I’m not making sense here, sorry (it’s monday :D).
I agree with you…
normally I am a very calm person… I don’t really react to stupid people… and I NEVER bring what happens at work home…
but the woman is very condescending…
She called me back form her cell phone so obviously she could not look over the instructions again…
So I have to explain what she missed over the phone to have her say that “I should have let her know how to do it”
and I responded with the only thing that I could without getting fired…
oh… I am sorry…I really thought I did…
Oh. If only it weren’t true. I hear this exact sentence countless times a day.
I work for a dialup ISP. We are a very basic, bare bones, we provide you access to the Internet and email accounts type of ISP.
I have this exact conversation or some permutation of it at least two or three times an hour: “I click connect, it says ‘You are connected’ but the Internet doesn’t open!”
I just show them how to double-click their browser and use that to connect. Much easier.
It really is AOL’s fault though–to most people that’s their first experience with “The Internet” so they expect to connect and have content tossed at them as soon as they click Connect.
I have issue with your thread title. I submit that one need not love Monday, but rather that a man is entitled be able to choose which days he loves and does not love.
