Well, this is small potatoes compared to breast cancer, but I’m going to (mini)-rant about the pharmacy. Can I name it? It has a name that is just initials; I don’t know what they stand for, but the first one is ‘C.’
So… I call in four prescription renewals last night through the automated service. The fourth one, the automated message says, “This prescription is already being worked on.” WTF? I am just now calling it in; how can you be already working on it? So I call back and push the appropriate buttons to get to a real person. The woman who answers says that this prescription is NOT being worked on. It cannot be filled because they need the doctor’s authorization. No, it doesn’t. I gave you a new prescription form about 3 months ago that’s good for a year’s worth of refills. Oh, sorry, she answers. I meant we don’t have any of the 30 mg pills in stock; we have to order them. No, I respond, that’s wrong. My prescription is for the 20 mg pills and I take 1 1/2 pills per day. The prescription isn’t available in a 30 mg pill. Oh, sorry, she answers. Well, we still have to check with the doctor to see if that’s acceptable. And we don’t have any of that in stock either. As soon as we get the doctor’s approval, we can order it. GRRRRR. AAARRRGH.
So, anyway, the other 3 meds are supposed to be ready today at 11 AM. I mosey on over at 3:15. Sorry, says the gum-chomping frowsy chick behind the counter. It’s not quite ready. We’re working on it now. It’ll be ready in 15 minutes. What happened to 11 AM? Well, we’re really swamped today. Fine. I have some other errands to run. I’ll come back later.
Twenty-five minutes later I’m back. Oh, sorry, says the gum-chewer. It’s not quite ready. We’re working on it now. It’ll be ready in 15 minutes. Um, yeah… And have you spoken with my doctor about the questioned prescription. She doesn’t know but will ask the pharmacist.
Well, they also have flu shots available, which I need. Okay, I say foolishly. Suppose I get the flu shot while I’m waiting. Oh, sure. Not a problem. The pharmacist is right over there. She’ll take care of it. By the time you’re done the prescription will be ready.
So, I go over where the pharmacist is. And I wait. And wait some more. Finally it’s my turn, and I ask her about the flu shot and my problem prescription. Oh, yes, I left a message at your doctor’s office myself but they haven’t returned my call. sigh She gives me a form to fill out for the flu shot.
By now it’s about 4 PM. About 10 minutes later someone from behind the desk calls out my name. I respond and go to the desk, to be ignored for another 5 minutes until I shout over "Someone back there called my name! "
The gum chewer comes over and I get the prescriptions that are ready. I continue to wait for the flu shot that was going to be given while I wait for the meds.
Finally the pharmacist comes over and proceeds to prepare for the shot. I roll up my sleeve. She proceeds to wipe the TOP of my shoulder, where the bone is, not the upper arm where the muscle is. “Wait,” I protest, “That’s not the right place!” Yes it is, she replies and proceeds to inject the vaccine into the area around the shoulder bone. I have never had a shot hurt so much. Never.
To console myself, I went home and called the customer service number for the pharmacy chain and proceeded to rip them up, down, and sideways.
As a side note, I have never seen an actual live woman with a unibrow as complete as that pharmacist. Goodness gracious! And you work for a drug store, where there are all kinds of personal grooming products! Have you somehow not noticed how truly bizarre it looks to have only one eyebrow that stretches across the entire width of your forehead? Not only do you lie, you’re ugly, too!
Just to make it more interesting, guess what the missing medicine is. Paxil. The stuff that keeps me from being depressed, from thinking suicidal thoughts, and from wanting to **rampage through drug stores with a chain saw! ** (Just kidding about the last one. )