This morning my Zune was working fine. I was digging some Beastie Boys (“No Sleep Till Brooklyn”), the decided to change to something a little more mellow (“Please Please Please Let Me Get What I Want” by the Dream Academy). I scrolled through the songs, found the one I want, hit “Play” and then… nothing. The machine was unresponsive for a few seconds, then shut off. I haven’t been able to turn it back on again, and my compter isn’t recognizing it as being plugged in to the USB drive.
I’ve got this same problem. I tried to reset it using Airman’s instructions, but it’s still not working.
The support instructions suggest to let the battery drain to the point where it shuts itself down, then plug it back in. If that doesn’t work, the next step is to wipe it, then restore it. Here are the instructions.
It kind of makes me wonder if there wasn’t some faulty firmware somewhere.
Ugh. I can’t find the receipt, and I’m pretty sure I didn’t register the device, so there’s no telling if it’s still under warranty. So it looks like my options are 1) Hope draining the batter & re-powering works; 2) Hope it’s still under warranty; 3) Pay for a costly repair; 4) Buy a new one and re-load all of my content.
No word on a fix yet, and it seems that none of the usual fixes works. It may be a bit of bad code with the latest firmware update; hopefully Microsoft will have a fix sometime later.
And note to iPod users: Please don’t shit in this thread. We like our Zunes and would really rather not hear about how iPods are superior.
Gee, I wonder what would happen if the Windows operating system had a similar bug in it? Computers all over the globe suddenly froze up and … arrrgggghhhh!
From Microsoft - it is a leap-year bug in the firmware that should self-resolve tomorrow:
That line about “a large number of which that are still actively being used” struck me as amusing. Were they really expecting people to toss these things out after less than two years?
My question is, do we need to wait until noon GMT to get this taken care of? (That’s 7 a.m. Eastern.) I’m jonesin’. I can’t make dinner without my Zune! :eek:
The weird thing is, the Zune has an internal clock that has caused it to crash, yet I’ve never seen anywhere on there to make it tell me the time. I wonder if mine even knows I’m on Central Time?