Believe me when I say I feel your pain.
It would be friggin’ awesome if all apps and websites came with comprehensive user guides I could read. Not “help” that isn’t helpful.
As discussed about MSFT Word this morning over here:
The choice we’re each faced with is between stumbling around blindly doing {whatever} the hard way for months or years (or not being able to do it at all), versus stumbling around blindly at first to learn how to do everything we care about in the smart(est) / easy(est) way possible.
Either choice is respectable. It’s a variant of “Pay me now or pay me later.”
But both choices suck and are IMO evidence of the vendor’s entire software industry’s abdication of their responsibility to provide a complete product which includes a complete up to date manual and task-centric help and a highly discoverable design.