The point of the op is that there are still places that require a fax. Here in the US, fer instance, the Treasury only accepts documents by mail or fax.
And the tricky part of the Windows fax app is that you still need to have your comp hooked to a modem with an actual phone # in order to send.
There are internet fax services here in the US such as efax. I don’t know about europe.
I’ve used Hello Fax for several years and not had any issues. I have a monthly subscription, but they do have per-fax rates ($0.99 for a fax of 10 pages or less, plus $0.20 per additional page, to destinations in the US/Canada/UK; overseas destinations are charged at higher rates).
This only works if you have a multifunction printer/scanner at home - such machines usually have fax capabilities as well…but that’s what I used the last time I had to fax something to the States. I just got a length of phone cord and plugged it in to the phone jack.
I would’ve used the big box office store, but they were having trouble understanding the long string of numbers for international calls. *
Still, if I didn’t have the multifunction, and if the Officeworks staff were a little more able, I’d have probably gone through them. Convenience would outweigh the cost, to me.
*To be fair, I hadn’t looked up the procedure when I went over there, so I didn’t have it on tap either. Still, you’d think there’d be someone there who’d faxed something internationally before, or that they’d have a guide somewhere about the place.
I faintly recall from early in the email or fax debate a comment or three about faxes being in a different legal class than email and attachments. Faxes, by using the phone system, invoke telecommunication laws or some such nincompoopery. If true that may the reasoning requiring faxes for some documents.
Are you sure you mean fax, and not telex? There was some discussion of this in a thread about telegrams, hinting that that creating a legal document was one of the reasons someone might still send a really expensive telegram today. I’m sure lawyers and bureaucrats still love faxes in any case.
Maybe. It was several dozen bottles of Kessler’s, cases of ale, and multiple teenagers ago. I recall it as fax only because I didn’t have that capability and needed it. I don’t recall using or needing telex to send something.
It’s not being received at the same location, however.
I once worked in an office where incoming faxes were automatically routed into a document management system; there was no corresponding automation on emails. If you sent me an email with attached images, getting it into the system meant I had to manually assemble those into a PDF and fax it to the correct number. For the stuff I worked with, that was acceptable; for some kinds of legal/financial documents, however, I can certainly see company policies if not actual regulations that say employees are NOT allowed to assemble and rearrange documents for customers. If OP is sending to an institution with a similar arrangement, his email is going to sit in somebody’s in-box until the somebody replies to tell him that was not an acceptable submission and if he wants his documents processed he needs to follow the instructions.
That doesn’t seem to address OP’s issue at all. They need to fax the document, because the financial firm only accepts hard copies, either through old-fashioned mail or by fax. Email won’t help.
You may get some satisfaction by sticking it to bureaucrats that way, but it doesn’t actually do you any good. The random low-level bureaucrat who gets the email has no ability to change the regulations or corporate SOPs. They’ll just ignore the email, and you still haven’t actually gotten the documents to them in a form they’ll accept. It’s your problem, not theirs, that you’re not complying with their rules of acceptance.
This issue has come up at least a couple of time recently on the Dope. I realize that for most folks it seems incomprehensible that anyone still uses faxes much less requires them. But the fact is that in some fields, such as medical records and testing, and judging by the OP, at least for some purposes financial firms, actual hard copies of documents are required, and faxes are counted as hard copies while emails and e-documents just aren’t. Whether that still makes any sense in 2021, it’s the way it is.