I just bought a Bilt Hard log splitter, model WS6T. It’s a small (6.5 ton) electric unit, and should be just right for my occasional use. I need to first fill it with .9 gal of hydraulic oil, and that is proving difficult to get. Do we have any consumer oil experts at SDMB?
The manual says any one of these oils will work, but none are sold locally (I tried 2 hardware stores, a small engine repair shop, and 4 auto parts stores). Here’s the list:
SHELL Tellus 22
MOBIL DTE 11
ARAL Vitam GF 22
BP Energol HLP-HM 22
I don’t know oil from Shinola, so I am reluctant to substitute something that doesn’t match. The 22 spec seems to be significant, but all I can find is 32. I have no idea what either of these numbers mean or their relevance.
I tried calling the manufacturer, who apparently outsources their tech support to India, and had a hard time communicating with a clerk who was reading a script and couldn’t help me, even with a simple question. He said he would escalate the question, but no one has called me back so far.
I can find the Shell oil online, but the smallest quantity offered is 5 gal, and with shipping, that’s $150 or more, which is half the price of the machine. One auto parts store will order the Shell in a 5-gal drum, but it might take 2 weeks to get, and still cost more than $120.
The manufacturer’s web site has no support of any kind, nor a support phone, chat, or email. It seems to be a subsidiary of Amazon.
Is there any oil that is universal to all small log splitters? Or does anyone recognize the Bilt Hard unit as a clone of another manufacturer?