HP 2550 Laser Jet Error

Factual Questions
1

The HP laser jet 2550 PCL 6 in our office has stopped printing anything except the following error message:

PCL XL error

Subsystem: STATE
Error: ColorSpaceMismatch
Operator: SetBrushSource
Position: 19
I’m getting this message when I’m trying to print from Word & Excel.

It prints jpegs and PDF files, but only prints them in black & white.

I couldn’t find anything addressing this at the troublshooting section of the HP printers web page.

Anyone out there know what might be going on?

Thanks

2

I’ve had to deal with cryptic “PCL XL” errors at work and they have been a bugger to track down - intermittent, non-duplicable, etc.

That said, try a PostScript driver for your LJ2550, that will probably fix it (download from HPs website). It’s also much better at handling PDFs which depending on your line of work can be a large chunk of the print jobs.

Oh, and how old is the PCL6 driver that you are using? If it’s getting long in the tooth, download the latest from HP.

3

Updating the driver would probably do it as has already been said. If all else fails you can also try the Universal Print Driver from HP that I wouldn’t normally recommend, but it would be worth a shot if you’re getting desperate.