I hope this isn’t considered hijacking a thread, but my experiences lie more with Service Industry Hell. Not that I haven’t experienced Retail Hell; my first “real” job was a summer stint at Wal-Mart when I was 16. It’s part of the reason I refuse to work for Corporate America-type joints. First, you’re discouraged from strangling - or at least belittling - lame brained customers who somehow wander into the store and, secondly, I’m uncomfortable with the whole “pee in a cup” thing. Not only on privacy grounds, but also due to the fact I’d fail it like a Valium-laden frat boy would fail a Mensa test.
In any event, I work in a restaurant. When I was a line cook, I regularly had to deal with tiny people running into my kitchen. One kid grabbed a knife and proceeded to play Ninja Turtle. Another made a serious attempt to climb up onto the flat grill. I got yelled at by the mother for pulling her little jewel off before he could become a Kid’s Burger in the truest sense of the phrase.
One instance of the need for mandatory birth control and/or sterilization sticks in my mind. I live in a college town and, thus, the joint gets pretty damn busy come Game Day. So, one Saturday, the place was packed with gridiron fans well on their collective way to getting totally shnockered, and one maybe six-year-old lad was running around the restaurant. Literally. He’d start from one end, take off like Richard Damn Petty, come to slide at the other end, regroup and take off again. In the process of one of his drag strip performances, he bumped into one of our tinier waitresses, a mere slip of a lass of 18. She also happened to be carrying a rather large tray overburdened with burgers, chicken fingers, milkshakes and other such artery-clogging goodies, defying not only the bounds of good health but also physics.
The results were predictable. She went sprawling and food went everywhichaways. I happened to be walking back to the kitchen from a beverage run, and my hillbilly roots kicked in. Grabbing the rambunctious yard ape by an arm, I said something along the lines of “If you don’t park your butt in your seat, I’m gonna superglue you to the ceiling fans.” The kid started bawling and, from out of nowhere, his mother descended. She first yelled at the waitress - THE WAITRESS, mind you - for “knocking her child down,” and then turned her venom on me. “How dare you touch my child,” she said. Mustering every bit of politeness my own sainted mother raised me with, I replied, “Lady, this little monster has been tearing around like a brain-dead road runner for the past 20 minutes while you’ve been tossing back Rolling Rocks with the rest of your yuppie degenerates. Either you strap him down or give him away to the gypsies so he can get some decent manners or at least an idea how to act around other primates.”
She went ballistic and screamed for my boss, who - being the hip cat he is - told her basically the same thing I did. The best part of it all: the tray of vittals the young’un redistributed happened to be going to her table. It briefly made me reconsider my apathetic view towards religion.
Matt