I cannot turn video on on my computer

A good friend introduced me to Zoom the other day. We had a chat and I could see her moving around, but she saw just one fixed snapshot of me sitting at my computer. Since then I have tried, in vain, to turn on the video.

I am running Win-10 on a Lenovo Thinkpad that is about 3 years old. I have tried googling turn video on and the only suggestion I got was to click the start button and scroll down to webcam. But there is no webcam on the start menu. Is it possible that the camera is only for still photos? Otherwise can anyone help me figure out what to do?

This is the site I use to test webcams. be aware that there may be more than one video source to choose form and you’ll have to try each of them, and that you’ll have to answer yes to the permissions dialog that will (probably) pop up.

I’m dealing with the same thing but different. I am using an old LG phone running IP Webcam app. I can stream with my browser pointed to the IP address. I cannot get Win10 to accept the fact that this is my camera. I need that to happen so my learn online software (Blackboard) will accept that there is a camera attached to my desktop. VLC can’t find it either. Until now I did not have a use for a camera or microphone.

This test confirmed that it was doing only stills. Thanks.