Fuck you receptionist. I know when my son is sick and I know that he’s been sick for 3 days and needs to be seen today. I don’t give a fuck if his regular doctor is off today. I don’t give a fuck if he likes to see his own patients instead of letting another doctor look at them. NO! I will not take my son to the emergency room and pay $300 for them to page his regular doctor. I want another doctor that is here in this office to look at my son. Still saying no to me? Fine. I know that you’re the only doctor’s office in this town. I’ll just take my son to another doctor in a town 20 miles away and give them my business. How do you like that? Oh, now I get a response as soon as I threaten to go to somewhere else.
Oh, now you have to put me on hold. Great… I’m on my cell phone too. Thank you for putting me on hold for 5 fucking minutes while you go and check with someone to see if it’s o.k. for another doctor to look at my son. It took you long enough to tell me that another doctor will see him at 4:15 today. Fuck you very much! Bitch. Damn doctor. Trying to tell me another doctor can’t look at my son. Fuck him!
Does the AMA or whatever you folk have in America let wankers like this quack do stuff like this to people? To desperate mothers? That’s appalling. Complain, Rachelle. Complain to someone who’ll hopefully put this doctor’s balls into a grinder. What a dipshit policy! Bastards!
We have yet to see any evidence that the doctor does indeed insist on not letting other people see his patients. It would be grossly improper and unprofessional for any doctor to refuse to let his patients see another member of the same practice while he was on leave.
My guess (based only on what is in the OP and a passing acquaintance with doctors’ receptionists) is that allowing Rachelle’s son to see another member of the practice would have created some hassle for the receptionist, so she tried to put her off.
Rachelle, make sure you complain (nicely - you catch more flies with honey than vinegar) to the Office Manager. Not to the doctor. The doctor, unfortunately, is going to be too busy to remember what you complained about. The Office Manager…well, that’s his/her job.
No, it wasn’t the receptionist. I’ve been told this before but this was when the doctor was gone in the morning but was coming in later in the afternoon and we got an afternoon appointment. I’ve told a few people about the incident and have heard several bad things about him. He likes to see his own patients so they stay with him and don’t meet any of the other doctors in the office! It’s my understanding that the clinic is not renewing his contract so after the end of this year he’ll have to open a seperate office and won’t be affiliated with the clinic any longer.
The doctor that we saw Wednesday is the one that my SO has gone to since he was a kid and we’ve already talked to him about switching me and the kids over to be his patient and he’s agreed so this problem has been taken care of! It just really pisses me off that this man thinks he can tell me that I can’t have another doctor look at my kid.
Anyway… my son is feeling a little better. He finally ate a little bit of dinner last night and we’re giving him Gatorade and Powerade drinks to keep him hydrated. He hates pedialyte and refuses to drink it but he seems to like the green Gatorade!