I went to work for a food distribution software company 6 weeks ago as a business analyst in charge of customer support. This was a small company of less than 30 people so I was the only person in a like position. I had to take calls from corporate customers and resolve them as quickly as possible.
The person that “trained” me was the guy who had the job before me and got promoted. I put that in quotation marks because he apparently took great joy in watching try to figure stuff out on my own and then flounder when it took too long. Dominic would give me the :rolleyes: whenever I asked a question about what to do, why it is done that way, or what the parts of my job were. He would answer a very specific question as tersely as possible. That was the only guidance I was given.
My boss didn’t speak to me the first week I was there. After that, he went on vacation for two weeks. After he returned, I attended my first group status meeting. I gave my status for everything that I was working on and I noticed my boss giving me a funny look. “What is the status of the IQ data load?” he asked. I answered, “What is the IQ data load?” because I had never heard of it before. “That is probably the most important part of your job” he said. “You should be working on that all the time”. I felt humiliated and embarrassed but then pissed off because no one even told me what my job really was et alone the specifics and priorities of what I should be doing.
A few days later, I got called into HR for a one month review. It was really bad. I explained that I had zero guidance on what I was supposed to be doing and everything that I knew about, I was doing well. They told me to put together a schedule of any training that I needed. I knew at that time that the only person that could help me was me. I started taking manuals and documentation home and reading them at night because no one else was going to tell me anything.
My boss didn’t speak to me for the next two weeks except for the occasional “hello”. Yesterday, I got called into HR after lunch and they let me know that it was my last day. I insisted that they tell me why and they said, “We just don’t think that this is a good match”. I pressed for details and they wouldn’t tell me anything. I pressed again and they pointed out that I once sent the wrong file to a customer my first week on the job (which I recognized after I sent it and fixed it within 5 minutes). That mistake ranks about a .2 on a scale of one to ten. I asked when they made the decision and they told me right after my one-month review.
I am truly baffled. I was only there for one month, training myself, had no idea what my responsibilities were, no one would tell me, and they decide that I am not a good fit? Talk about unfair and setting someone up for failure. This shit is almost enough to make me turn socialist.