A friend was throwing a birthday party for her husband, so I thought a good gift would be some Omaha Steaks. (He loves to grill out).
I knew that occassionally Omaha Steaks has specials, like buy some stuff and you get free burgers, discounts on combos, etc.
Last Saturday, when I walked into the door at the Omaha Steaks store in Woodridge, Illinois, I asked the guy there if there were any specials going on. He gave some sort of condescending snort and asked “What exactly were you thinking of?” I replied, “I want to hear about any of them”. He then just started rattleling off the prices of all of their steaks, saying they were on sale.
I bought some stuff and took it home.
When got home and looked at my mail, there was a flyer from Omaha Steaks (with the Woodridge address on it) saying that with a purchase of steaks (over $20, I think), you would also get 4 free burgers and 4 free hot dogs. It wasn’t a coupon you had to bring in, it was just an announcement about a special that was currently going on. (By the way, my purchase was over $80).
I think that guy in the store was a total jerk and slime for not telling me about that special whan I asked him directly. Since I didn’t know exactly what the current special was, he felt justified in not giving it to me.
I understand that I didn’t know about the special going in, and that I freely paid the money for the steaks I did buy, but now the whole event just smells bad. I used to work in retail and I loved the opportunity to give away free stuff.
I won’t buy from them again. I don’t want to do business with people who lie to me and get a kick out of cheating customers.