I have worked for a Big Bank for 5 years. I worked my way up from being a customer service rep working with the general public to only working with a clientele with $250,000 to $1 million in investable assets. I am fully licensed (series 7, 66, life & health). I am good at my job. A top performer. Out of 47 people who do my job in my region, I am one of 3 eligible for bonus this quarter.
January is a crazy month for the bank. The goals are crazy and there is tremendous pressure on everyone in the retail bank to produce ridiculous numbers. My district manager told me that for the month of January he wants me to be a regular banker on Mondays and Fridays and to set all of my appointments for my clients at one office. I travel between 5 locations so this essentially clips my wings for the rest of the week. The reason he gave me is that he has lost so many bankers recently that he is going into January not being properly staffed and he needs me to be a team player.
I only get credit towards my incentive for work I do for clients who are in my “book of business”. That means that I only get credit for customers who meet the $250k-$1mm requirements. If I generate tremendous numbers for the bank on Mondays and Fridays, but they are not my customers, I get no credit. I could be the number one performer in the region, but if the clients I worked with had less than $250k in assets, my production would be $0.
This means I will have very little chance to be eligible for my 1st quarter bonus. I am also up for a promotion based on hitting my goals for Q1 and Q2. Also, I receive an annual bonus based on how I have grown my book of business. You can imagine the goals are hard to hit, so eliminating January is going to make it impossible.
Here is my dilemma. If I raise this concern and someone above him reverses his decision, he will make my life hell. I have had run ins with this guy before and once you get on his radar he looks for every opportunity to make your life hell. If I don’t raise the concern, I am giving away the opportunity for earning commissions and a promotion.
I think it is unethical to ask me to do work For which I do not get credit, putting me in such a bad position financially and professionally, because he mismanaged staffing for January.