This isn’t Pit material just yet…but I just want a working dryer.
Last Wednesday, we toddle off to Sears to buy a dryer. At about 15 minutes before the store closed, we made a salesman very happy as we walked right in, didn’t browse or dawdle and walked up to him and said we want model number xxxxx in white and gas, delivered.
Five minutes later, the deal was done and delivery scheduled for Friday.
This should have been an omen.
On Friday, a truck arrives at the approriate time and two courteous lads hustle the dryer into the laundry room and connect it.
One of them turns the knob and presses the start button. skreeka rek rek rek skreeka rek rek rek skreeka rek rek… <sigh> We also noticed that the door didn’t close all the way - it’s warped somehow and sticks out at the top corner. Before the delivery guys leave, we call Sears, talk to someone and agree that they’ll have someone out on Monday to look at it. Fair enough - they don’t send the trucks out with spare dryers.
On Monday, someone comes out and manages to get rid of the squeak, but can’t do much with the door. It’s agreed that they’ll bring us a new dryer on Wednesday.
So far, we’re “Meh. Warehouses and trucks are rough places and this one probably got dropped or thunked.”
On Wednesday, we get an apologetic call saying that the replacement dryer was also damaged. We never did determine if they opened the box and found the thing to be broken, or if it got clobbered when it was loaded onto the truck. Replacement is re-scheduled for Friday.
I just got the call from home. Sears has come and gone, and left us with another dryer that has a warped door and instead of a squeak, it makes rubbing noises. :smack:
At this rate, Sears is going to run out of dryers. Was a whole truck full of dryers dropped? Was the assembly team at the factory drunk or hung over? we don’t really care. We just want a quiet-running dryer with a door that closes.