If you don't like it, throw the toy away!

May I add my own impassioned request… PLEASE do not try to pass your garbage through the drivethrough windows. First of all, it’s just nasty. That’s your garbage, and I don’t know where you’ve been.

Secondly, it’s against health code regulations. I’m not making a special exception because you look nice. I don’t want to lose my job.

Thirdly, there is a trash can in the parking lot, like I tell everyone. You may use it.

Yet, when I worked at McDonald’s, I still had people throw empty pop cans and other things out their car windows at me after I politely told them, “I’m sorry, I can’t take that, it’s against health code regulations.”

WTF? Sorry, if you have trash, it’s your responsibility. I already spend enough of my time cleaning up after your sorry ass, wiping down tables, picking up trays, mopping up… I’m not going to clean your car for you as well.

Your perceptions might be a bit skewed. Stonebriar mall is kind of expensive so the type of people who shop their regularly are going to be the more wealthy folks. I moved from that area of Texas to rural Arkansas and I can tell you that poor kids are equally as bratty. YMMV I suppose.

Marc

That’s actually NUTTIN compared to what I witnessed the few times I had to work at the Willowbend Godiva (when I worked for Godiva). The kids at Stonebriar had NOTHING on the sheer brattiness, bad attitudes and ‘holier than thou’-ness of the parents and kids at Willowbend.

IDBB

Italics mine. That’s the thing, taxguy. Who are you to tell people what they can and can’t get upset over? Say a stranger walks up to me and kicks my cat. I call the cops on him, thus effectively dealing with the situation. Am I then not allowed to get upset? When is it okay for humans to experience human emotions?

[QUOTE[I don’t think I’m really asking anything, I’m just saying that people can control their own emotions and reactions, so if someone gets upset at a situation, they have themselves to blame for their emotional state.[/QUOTE]

Yeah you are. You’re asking people to be like customer service bots, and not show or experience a inkling of human emotion. I’ve dealt with people like you in the industry and I never understood it then, still don’t. People are allowed to get upset. The people who never showed any emotion are the ones who I’d worry about because they were the ones most likely to randomly blow up about something because they couldn’t bottle up their emotions any longer.

I’m genuinely suprised at this. Even so, that doesn’t give you the right to tell people what they can and can’t get upset about.

I take it this is sarcastic, because you couldn’t possibly be serious.

Shirley you can’t be serious?
[d&r]:smiley:

IDBB

You’re totally missing my point. I’m not telling people what they can and cannot get upset about, and I don’t think I have “the right” to do so (whatever the hell you mean by that). I’m just telling people that it’s not the customer’s fault that they are getting upset at their customers, it’s their own fault. You can continue getting upset if you want to, I’m just telling you that it’s your own fault for doing so, and not the customer’s fault.

I’m not asking that you and IDBB be “customer service bots.” I’m just saying that if you get upset about something a customer does (and you can certainly get upset if you want to, I’m not saying you can’t or shouldn’t), then you should realize that you are causing yourself to be upset, so you shouldn’t sit there shaking your fist at the customer for making you upset. It’s your own fault that you are upset.

And your example of someone kicking your cat is obviously different than dealing with customers at work. I’m saying that you’ve got to expect a certain percentage of the general public to be assholes at a Target or McDonald’s; I don’t think that you can really say that you have to expect a certain percentage of people to kick your cat every once in a while.

And I most certainly am serious about you guys bashing the rich. Substitute any racial group or fat people for what you are saying about rich people and your discrimination would be obvious. You would both also be kicked off of this board in a heartbeat, and your departure would be met by a post-mortem pile-on the likes of which this board has never seen.

Seriously, do you think you could get away with saying “I can’t believe how black people’s children act at Burger King. They are sooooooo rude and messy!” Not a chance.

Y’all watch yourselves now.

Bull. To equate criticizing the behavior of spoiled rich folks with racial prejudice is unbelievably stpid. They are not similar in any degree.

Second, you posted “And now I have to deal with corporate attorneys, some of whom combine their ignorance with a feeling of self-importance the likes of which I thought I’d never see in a real live human.”

You’re a corporate lawyer basher, you bigot! Ban him, ban him!

Thanks for the eloquent explanation of your position. Oh wait, you failed to supply one.

I think we all agree that it’s bad if you take one characteristic of a person and then infer the existence of other characteristics based on the initial one. For example, it’s bad to think “Bob is black, so Bob is probably also lazy; I dont’ think I’ll hire Bob.” Or: “Mexicans have crazy wild children. I hate when a Mexican family comes into my place of business with their kids.”

Substitute “rich people” for “Mexicans” and there ya go.

Although I could have stated it more clearly, I was speaking about the specific corporate lawyers with whom I have to work sometimes. IDBB and the other person were clearly talking about ALL rich people’s kids.

The diffeence is so obvious I would think you’d figure it out for yourself. You wrote:

The color of one’s skin and one’s ethnic origin are both integral to personhood and identity; the amount of money one has is not. Whne you hate people based on race, you’re hating them for their identity. Disliking rich people is disliking them for possessions, something that is transitory and not integral to their being. (Mind, I think it’s silly to dislike all rich people, but that’s irrelevant to my point).

Well, I thought it was pretty obvious that IDBB was complaining about the specific subset of wealthy parents who act as though their child’s waste products are the acme of hygiene, and their child is physically incapable of damaging someone else’s property. She could maybe have worded it a bit better, but she’s no more guilty than you are, Taxguy.

And this whole “it’s your own damn fault if you get upset” stuff is just pure horseshit. If I come up and slap you upside the head, whose fault is it if you get angry or upset about me slapping you? How 'bout if I rub hot fries in your kid’s eyes for spilling ice cream on me? Are you really saying that I bear no responsibility for you getting upset about the situation, even though I created the situation?

If you can put up with constant extreme provocation without it engaging your emotions, bully for you. The line to pick up your halo is right over there. The simple fact of the matter is that most human beings don’t work like that, so please make an effort to not be such a sanctimonious prick.

(BTW, I’m not upset in the least by your sanctimonious prickishness, just trying to deal with the situation.)

Some general thoughts:

a) IDBB, you have complained in the past about how horrible working in the customer service is. I hope that you are realizing that it will always be this way and that unless you get your ‘act’ together, you have this and possibly worse to look forward to. Think it’s a pain in the ass now? Try it at 50.

b) IDBB has in the past, had a chip on her shoulder regarding the wealthy, especially “richies” (as she called them, IIRC) and "junior league types.

Let me give you my perspective, ok? I grew up pretty damn poor. I worked my ass off, got a good job and it could be said that I married into money. It upsets me on a personal level when people rich bash. I have not changed. I am still the same person I was before, but because I can possibly be considered a “richie” by your standards, I am less than worthy of you. I think Andy, from Pretty in Pink, said it best: If you hate them for being rich, its no better thansomeone hating you because you’re poor.

I can guarantee you that if you go to a low income store/fast food joint, the person behind the counters will match your stories.

and last:

c)In the past, IDBB has irritated me intensely with her constant never ending parade of complaints. I have realized that it’s just plain silly for me to read all the posts and bitch at her. So please know that this is not my intention here and if it sounds as such I appologize.

I simply want you to know, IDBB, that your life will never ever improve with your additude. You will never ever get better jobs unless you work at improvong yourself (school and such). Is this really what you want out of life? really? As I remember, you are in your early 20’s. You have a looooooooooooooooong way to retirement. If I may suggest, stop your endless parade of complaints in the pit and re-evaluate what you want out of life and how it is that you can achieve your goals.

For the record, I agree with you about disgusting diapers on a counter. I think, however, that the problem is much deeper than shitty customers or shitty bosses or shitty soap or…

As I’ve said several times in this thread, I’m speaking only about getting upset over what a certain percentage of the general public will do when you work in a job that entails you coming into contact with the general public. The fact that some people are asses and will do stupid shit at fast food restaurants, Wal-marts, etc., is a fact, so that if you constantly get all upset when something bad happens, you are being unreasonable because you have control over your emotions and reactions.

I specifically mentioned above that situations that are outside of the scenarios like those mentioned in the OP are different (e.g., someone comes and kicks your cat, or the scenarios you mention above).

Perhaps you should read the whole thread before you post in it.

And I was speaking about the specific rich yuppie parents to whom I provided service when I was in the service industry. And somehow, I doubt I’ll get banned for it. :wally

Please.

I said: “I have to work with corporate lawyers, some *of whom *. . . .”

You said: "When I worked in customer service, it was usually in well-to-do areas and I noticed that the parents *in those areas *are the worst. "

You lose (but surely by now you’re used to that).

Why are those scenarios different, TaxGuy? You keep saying that a certain percentage of people one meets through work are going to be rude morons, so people shouldn’t get upset about it. Well, a certain percentage of people you meet in day to day life are going to be violent assholes. In what way does getting upset with one group differ from getting upset with the other group?

And have you ever worked behind a cash register?

Well hey. I grew up rich. I was raised rich. I have a whole slew of wealthy relatives who send me cash on a regular basis. I’m single, have a good job, and have a shwack of disposable income.

All that being said, I’m always nice to just about everybody. Sales people. Watron’s. Service types of all descriptions. I try not to be a pain in the ass. When I’m out with my niece I make her behave. If someone charged me extra for a “Sonic Shake” whatever the heck that is, I would pay it gladly and be on my way (assuming I’d had a sonic shake, that is.)

On the other hand, I have an aquaintance who’s much wealthier than I am, and treats pretty much everyone like shit. I have another aquaintance who’s a single mother that bairly has two-dimes to rub together who treats everyone like shit as well.

While I can certainly handle IDBB’s slamming me for my income, albiet indirectly, her statement that "rich people act like “X” is absurd. However, I’m sure if she were to think about it for a moment, she would know that.

Tax guy - your outrage is a little goofy. I’m just sayin’. :slight_smile:

Hey moron: you don’t just get to substitute words into people’s posts and assume they don’t change anything.

Let’s try a little experiment, shall we?

You wrote:

Now substitute “some people” with “black people” and there ya go.

Oh sure, you’ll protest that it’s not the same thing, but since apparently we can just go altering the groups that an individual was referring to willy-nilly, I see no reason you shouldn’t be banned.

Which is why you can’t just swap in Mexicans wherever you damn well please just to prove a point, sparky.

Riiiiiight.

Yeah, I noticed that the parents in the more well-to-do areas had more of an attitude of entitlement. So? I’ve worked there, I’ve noticed it. I’m saying what I’ve found. And that’s grounds to get banned, how? Splitting hairs isn’t going to make your little “wounded rich guy” act appear any less ridiculous.

And your lame little insults and immature “you lose” comment as if this is some kind of game to be won is equally ridiculous.

Grow up. :rolleyes:

Oh, and one more thing. How would I know that the parents in the more well-to-do areas acted like that? Because I waited on them. And yeah, pretty much all of them acted like that. A hell of a lot more of them than when I was waiting tables in a less wealthy area. So how is it again that I’m a bigot?

Hey alice, you rich girl you, wanna be my friend? :smiley:

TaxGuy, I’m sure you have a point, but I’m having a hard time seeing it. If you’re saying that everyone is responsible for their own reactions to frustrations, I agree. That only goes so far, though. After a certain point, when a service person is being abused, there is no reason that anyone should have to take that.

Regarding closing times: one time when Jim and I were shopping at the local Chapters, they announced closing time. It’s a running joke for us to say “Get out!” in a quiet, voice when we hear this, and on this particular occasion, a Chapters employee was walking by just as we said it, and had himself a good laugh. So you see, there are some customers who get it. Probably the ones that have worked in service industries themselves.

As for prejudice against rich people, my last sentence just reminded me why there may be such a thing - the empathy that Jim and I have for service staff comes from having done service jobs ourselves. Rich people who have never been in the position of the person behind the counter would conceivably have a hard time empathizing with them; they may not understand why their demands are making the service persons job more difficult, and they may not understand how it feels to be treated like an inferior. I’m not saying prejudice against the rich is right, but there is definitely a basis for it.