You could try using the import and export wizard under tools. It gives you an option to export your contacts to certain file types. I believe the most common file type this is done with is .pst. As well it may have created a personal file folder. To find this location go to tools–email accounts–view or change email accounts–select said email account and change. Then more settings–advanced–offline folder settings—file. This is the location of your offline folder (outlook 2003 creates an offline folder automatically). To ensure you can see this folder, in a folder go to tools—folder options–view—show hidden files and folders. Hope this helps.