There’s an email account that Mrs. Wheelz and I both use, so we both have it set up on our respective iPhones.
Yesterday, we noticed that incoming mail was not loading on either phone. My bright idea was to delete the account on both phones and then reinstall. It worked! We’re getting our mail again.
BUT. Now, if I read an email, it’s marked as read in her phone too. If she deletes an email, it gets deleted on mine too. You get the idea. We want each phone to reflect only what each particular person has read and/or deleted. I know it’s possible because that’s how it was before.
I’m usually pretty good at poking around in the settings and figuring things out for myself, or finding solutions on google, but I’m coming up empty on this one. HELP!
You may want to clarify that; by default, your advice would be more destructive than OP’s status quo.
By default, a mail client accessing a POP server actually removes email from the server, storing it on the client. That means if Wheelz checks the mailbox, Mrs. Wheelz won’t see the emails Wheelz downloaded, because they’re gone from the server.
I don’t do Apple, and I can’t google up whether the Mail app has this option, but many POP client programs have a setting to leave emails on the POP server rather than deleting them after downloading. If that setting is available, you have to use it on both phones accessing the account. And then commit to managing the contents of the mailbox on the server manually; otherwise, it’ll get full and the service provider will get unhappy (like blocking further inbound mail).
beowulff seems to be on the right track. The account in question does show as “IMAP” on the account page.
Another account I have shows “pop3.live.com” as the server name (though that one’s not a shared account). I wouldn’t mind at least trying it out to see what happens… But I can’t find how to change it.